Assistant Manager/MICA - 000E2 - Mon-Thu 11PM-7AM, Sun 12AM-8AM

WellLife Network • New York, NY

22d • $22 - $34

About The Position

Make an Impact. At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day. Position Summary: Assist Program Director/ Senior Program Coordinator in the daily operation of the program; This includes but not limited to supervision of all staff..

Requirements

• Bachelor’s Degree in Social Services preferred. A minimum of a high school diploma.
• Basic computer literacy.
• Three years working in human services required.
• Experience working with persons coping with mental health conditions required.
• New York State driver’s license and access to a vehicle required and two years of driving experience required.

Nice To Haves

• Supervisory experience preferred.

Responsibilities

• Monitor and review residents progress notes, service plans, collateral/case notes and give constructive feedback to subordinates
• Ensure program and case records are in compliance with regulatory and agency guidelines.
• Interface and maintain written communication with other service providers and agency support staff.
• Monitor monthly billable services via electronic health records and other means of verification( Apt. Program, Horizon and Renaissance ONLY)
• Responsible for maintenance and updating of all resident files on a monthly basis
• Attend case conferences and provide feedback to clinicians and other external support entities regarding resident’s progress.
• Monitor and ensure Medication Management protocols are being completed based on agency and regulatory guidelines.
• Responsible for crisis intervention requiring 24 hours on call availability.
• Screen candidates for residential placement - this may require attendance at hospital or current placement (i.e. shelter).
• Assist supervisor in planning and coordinating recreational/social activities. At times this may require escorting residents to these activities and/or participate in moderate physical activities.
• Required to complete walk-through of facility at least twice per day
• Responsible for ensuring staff is appropriately monitoring the facility on an on-going basis
• Provide training to all staff on an on-going basis starting with new staff orientation.
• Complete and coordinate weekly staff schedule
• Act as liaison between outside service providers and the community residence. This requires both telephone and site visits to all boroughs.
• Attend all scheduled meetings.
• Must be able to participate in scheduled meetings/trainings at various sites, at varying times and transport self by car, in a timely fashion to and from destination.
• Must demonstrate the ability to complete/pass mandated trainings and ability to perform the techniques taught. (i.e. Cultural Competency, CPR and First Aid.)
• Participate in weekly supervision with Program Director.
• Complete chore schedule and menu planning ( Apartment Program and CR’s ONLY)
• Assist with completing bi-weekly payroll in the absence of the supervisor.
• Review incident reports and assist Program Director to conduct investigations.
• Provide weekly supervision to assigned staff; provide professional direction and technical assistance and delegate task
• Participate in coverage as needed.
• Ability to work flexible schedule as work schedules and location are subject to change.
• Drive facility vehicle when the need arises.
• Maintain confidentiality at all times.
• This does not limit the assignment of duties or exclude the performance of other duties as assigned.

Benefits

• Compensation: Competitive hourly rate based on experience.
• Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).
• Work-Life Balance: Paid time off, holidays, and personal days.
• Wellness Program: Free and low-cost gym and wellness access and support.
• Training & Growth: Ongoing professional development and career advancement opportunities.
• Meaningful Work: Direct impact on the lives of youth and their families.
• Supportive Environment: A collaborative team that values your contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees