Assistant Manager, Merchandising Store 5- Business Loop, Columbia, MO)

ACE Hardware

121d • $18

About The Position

The Assistant Manager, Merchandising will manage overall store operations and the achievement of company goals and directives. This role involves providing excellent customer service, ensuring a positive work environment, overseeing store operations, managing inventory and merchandising, and leading the team in the absence of the General Manager. The Assistant Manager will also be responsible for training and developing associates, maintaining store standards, and implementing company policies and procedures.

Requirements

• High School or GED equivalent.
• Previous retail management experience preferred.
• Hardware experience preferred.
• Ability to stand, walk, lift (up to 25lbs) and climb.

Responsibilities

• Provide positive representation of Westlake Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store.
• Thank customers when finished and when they are leaving the store.
• Ensure all calls and pages are answered promptly, courteously and effectively.
• Handle customer complaints and work to resolve problems.
• Supervise the general operations of the entire store.
• Responsible for opening and closing the store.
• Assist with the implementation of Store Support Center programs.
• Implement new Standard Operating Procedures into store execution.
• Ensure successful Loss Prevention, Safety and Internal Audits.
• Participate in weekly management staff meetings.
• Assist with oversight of cashiering function in store operations.
• Manage and direct preventative maintenance and repairs.
• Oversee receiving, checking in and stocking of merchandise.
• Manage ordering and maintaining desirable product inventory levels.
• Assist in training of all associates.
• Actively recruit and promote the advancement of Westlake associates.
• Lead by example; be approachable by all associates and customers.

Benefits

• Advancement Opportunities
• Competitive Wages
• Incentive Award Programs
• Vacation Pay
• Sick Pay
• Paid Holidays
• Bereavement Pay
• Helping Hands
• 401(k) with Company Match
• Medical/Dental/Vision & More
• Associate Assistance Program
• Life Insurance
• Short-Term Disability Benefits
• Training & Development
• Recognition
• Associate Discounts
• Anniversary & Service Awards
• PerkSpot
• Talent Search Referral Bonuses
• Community Service Involvement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees