Assistant Manager in Training Store 209 Shawnee West

ACE Hardware•Lake Shawnee, WV

20h•$17 - $19•Onsite

About The Position

The Assistant Manager, Merchandising in Training is responsible for training and developing in store operations in order to prepare the individual to promote into an Assistant Manager position within an assigned store.

Requirements

High School or GED equivalent.
Standing, walking, lifting (up to 25lbs) and climbing.

Nice To Haves

Previous retail management experience preferred.
Hardware experience preferred.

Responsibilities

Provide positive representation of Westlake Ace Hardware.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store.
Thank customers when finished and when they are leaving the store.
Provide a friendly, outgoing demeanor, work well with customers as well as associates.
Ensure all calls and pages are answered promptly, courteously, and effectively.
Handle customer complaints.
Work to resolve problems with the customer and have Westlake’s best interest taken into consideration.
Possess excellent product knowledge and knowledge of store layout and location of products.
Ensure a positive, professional, and safe work environment for all associates.
Supervise the “general operations” of the entire store.
Responsible for opening and closing the store.
Assist with the implementation of Store Support Center programs.
Implement new Standard Operating Procedures into store execution.
Ensure successful Loss Prevention, Safety and Internal Audits.
Work with General Manager and Assistant Manager – Operations on all aspects of running the store.
Participate in weekly management staff meetings.
Communicate issues to the appropriate Store Support Center department with General Manager approval.
Assist with special projects within the district as set forth by the District Manager.
Oversee and assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
Assist with oversight of cashiering function in store operations.
Assist to ensure that weekly price changes and label updates are completed timely and accurately.
Oversee all cashiering functions including training, maintenance, audits, and reports.
Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e., building, fixtures, and equipment).
Visit competition to be familiar with what they are doing.
Perform all other duties as assigned.
Ensure forklift operations and receiving is completed in a safe and efficient way.
Oversee receiving, checking in and stocking of merchandise for the store is being done completely.
Responsible for maintenance of back stock levels.
Oversee and ensure that cycle counts and negative on hand reports are completed timely and accurately.
Oversee and ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures.
Manage ordering and maintaining desirable product inventory levels to ensure store profitability.
Oversee merchandise resets throughout the store.
Oversee all signage is current in the store.
Present a clean and orderly sales floor, including end caps and promotional and incremental merchandising.
Assist in training of all associates.
Actively recruit and promote the advancement of Westlake associates.
Assist in hiring, training, scheduling, reviewing, rewarding, and coaching Sales Associates and Department Specialists with the approval of the General Manager.
Manage all aspects of store operations in the absence of the General Manager.
Lead by example; be approachable by all associates and customers.
Participate in store meetings.
Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
Prepare and challenge yourself for future advancement.