Assistant Manager Merchandise

JCPenney • Hernando Beach, FL

3d

About The Position

ASM Merchandise As the Assistant Manager of Merchandise you will contribute to profitable sales growth by leading and engaging associates managing company merchandise standards and execution training and developing associates and executing sales building programs to enhance the customer experience through driving performance standards.

Requirements

• Prioritizes Customers: Puts customer needs first and prioritizes what matters most to them. Identifies and removes barriers to provide excellent service and experiences.
• Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs.
• Produces Results: Demonstrates a sense of urgency to act decisively and quickly while establishing aggressive goals and takes appropriate risks to achieve results.
• Works Collaboratively: Collaborates cross-functionally by sharing information seeking input from diverse perspectives and working towards shared goals.
• Work experience- Minimum of 2 years retail leadership experience
• Education- bachelor's degree or equivalent work experience

Responsibilities

• Merchandise Execution - Owns in-stock levels through merchandise replenishment activities.
• Maintains high merchandise presentations standards actively leads the team in planning and execution of all merchandise and visual elements in the store
• Customer Service and Sales - Models coaches and holds team accountable for outstanding customer service.
• Oversees the Manager on Duty program to ensure that associates are actively engaged and customers are serviced appropriately.
• Omnichannel - Supports Omnichannel initiatives to further drive sales and customer service.
• Owns the training and coaching on all Omnichannel initiatives and processes
• Specialty Businesses : Responsible for driving sales growth in Fine jewelry Window & Mattress business by leading and engaging associates.
• Owns the planning and execution of special events within specialty businesses.
• Team Development - Partners with store management team to source and hire store talent for hourly positions.
• Plays an active role in the training and development of associates; coaches in the moment addresses performance issues.
• Performance Standards - Consistently meets established performance standards; including but not limited to shrink and safety initiatives Omnichannel scheduling efficiency associate relations engagement customer service profit productivity and attendance.

Benefits

• Eligible for bonus under the Management Incentive Plan.
• If eligible we offer a competitive benefits package including medical/dental/vision term life insurance paid vacation/holidays and 401(k) with Company match.
• All associates are eligible for an associate discount on JCPenney merchandise.
• For paid holidays associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager