Assistant Manager Merchandise

JC Penney • Wheaton, MD

125d • $47,740 - $68,200

About The Position

Asset Protection Manager (APM) Lead Asset Protection activities for assigned unit in accordance with company policies and procedures, in order to drive sales and profits.

Responsibilities

• Frequently conducts developmental conversations with direct reports and maintains notes / observations of strengths and opportunities
• Interviews, hires and trains Asset Protection talent for the store and ensures Asset Protection team is following Asset Protection Directives, policies and procedures
• Actively walks the floor and coaches in the moment to enhance each associate's ability to develop and advises Store/District Leadership Teams when opportunities are noted
• Proactively identifies potential acts of theft and fraud by observing associate and customer activity, reviewing exception reports and investigation referrals
• Interviews associates suspected of theft or fraud in accordance with company policies and properly documents all stages
• Reviews and ensures all Asset Protection documentation is complete, accurate and is maintained per Company policy and procedure
• Communicates external theft trends to associates and will partner with other locations/retailers to identify Organized Retail Crime (ORC) groups and patterns
• Takes direction from DAPM and or Field Investigations to gather evidence on ORC and external fraud
• Attends hearings as required and updates appropriate files with court-related outcomes
• Creates and maintains relationship with local law enforcement and mall security partners
• Reviews the reports of external apprehensions, internal investigations, incident reports, PCI, PII and Sales Audit documentation
• Tailors company Asset Protection direction to their particular stores and creates new ways to educate and motivate store teams to focus on shrinkage reduction and safety
• Coaches store associates on keeping work areas and sales floor free of hazards to protect customers and associates from accidents, along with maintaining inventory maintenance process
• Periodically audits departments for merchandise protection standard adherence
• Identifies merchandise protection opportunities that deviate from company standards

Benefits

• Eligible for bonus under the Management Incentive Plan
• Competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match
• Associate discount on JCPenney merchandise
• Eight paid holidays during the calendar year for eligible associates
• Additional compensation for store hourly associates scheduled to work on a designated holiday

What This Job Offers

• Job Type: Full-time
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Number of Employees: 5,001-10,000 employees