Assistant Manager - Mayo Clinic Stores - Onalaska, WI

Mayo Clinic • Onalaska, WI

235d • $62,920 - $84,947 • Onsite

About The Position

The Mayo Clinic Store Assistant Manager is responsible for day to day smooth operations of the retail medical supply store for the Mayo Clinic. This individual oversees employees and job functions including staffing (hiring and firing), coaching and employee development. Optimizes area productivity, resolves service problems and develops and maintains policies and procedures. Responsible for maintaining good product selection, and keeping employees trained on products, recommending pricing. Works closely with Medical Products Business Office to assure Medicare/Medicaid compliance. Maintains compliance with HIPPA and other third party payer requirements. May perform special projects at the direction of the Manager. Works with Management staff for all stores to assure staff are adequately cross-trained and consistently trained on policies and procedures. Candidate must also possess strong customer service and interpersonal skills.

Requirements

• High school diploma required.
• Bachelor's degree in business or related field preferred.
• Two years' experience in a retail position.
• In lieu of post-secondary education, 4 years' experience in a retail position may be considered.
• Customer focused and service oriented.
• Strong skills in team building, communication, decision making, problem solving, goal setting, and business sense.
• Knowledge of medical terminology and durable medical equipment preferred.
• Prior Lead or Assistant Supervisory experience is a plus.
• Valid driver's license if applicable.

Nice To Haves

• Knowledge of HCPCS coding.

Responsibilities

• Oversee day to day operations of the retail medical supply store.
• Manage staffing including hiring and firing.
• Coach and develop employees.
• Optimize area productivity and resolve service problems.
• Develop and maintain policies and procedures.
• Maintain good product selection and train employees on products.
• Recommend pricing for products.
• Ensure compliance with Medicare/Medicaid and HIPPA requirements.
• Perform special projects as directed by the Manager.
• Work with Management staff to ensure cross-training of employees.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: High school or GED