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About The Position

At Old Navy, we are redefining the retail experience, and as an Assistant Manager, you will play a pivotal role in this transformation. Your primary responsibility will be to set the tone for the store team, ensuring that our brand comes to life for both customers and employees. This leadership position is essential for executing the store strategy, achieving performance goals, and driving profitable sales growth across all aspects of the store, including customer and product operations, merchandising, and talent development. You will collaborate closely with your leadership team to teach and coach behaviors that cultivate a high-performing team, ultimately meeting or exceeding our goals. In this dynamic role, you will become an expert in the brand's selling behaviors, leading by example and leveraging these behaviors with every customer who walks through our doors. Your focus will be on providing an exceptional customer experience while also recruiting, hiring, and developing team members to foster a culture of high performance and engagement. You will be accountable for team performance, providing meaningful feedback and coaching to build capabilities within your team. Additionally, you will support strategies and processes with a customer-centric mindset, driving store sales and maximizing efficiencies and productivity. Community involvement will also be a key aspect of your role, as you adapt team priorities to respond to customer and business partner needs. As a front-line supervisor, you will oversee operational, service, or administrative teams, ensuring that all aspects of the store run smoothly and effectively.

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