Assistant Manager, Library Bar

Accor Group-posted 8 months ago

$89,000 - $93,000/Yr

Full-time • Senior

Seattle, WA

Accommodation

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The Director of Housekeeping at the iconic Fairmont Olympic Hotel leads a dynamic and diverse team in delivering the highest standards of cleanliness, guest comfort, and service excellence. A strategic and hands-on leader, you foster a culture of care, efficiency, and exceptional attention to detail. Your ability to motivate and inspire teamwork is essential to creating a positive environment and ensuring every space reflects the elegance and excellence of the Fairmont brand.

Oversee all Housekeeping operations, including Rooms, Public Areas, Laundry, Uniforms, and Housekeeping Office
Lead, mentor, and develop a large team of leaders, attendants, and support staff to deliver service that is thoughtful, timely, and anticipatory
Develop departmental goals aligned with the hotel's business strategy and brand promise
Create a positive and inclusive work environment that embodies Accor's Heartist culture and values
Ensure guestrooms and public areas are cleaned and maintained to Fairmont's luxury standards
Monitor productivity, quality assurance, and cost control across housekeeping functions under the guidance of the Assistant Director of Rooms
Use data, guest feedback, and audits to drive performance improvements and operational efficiencies
Collaborate with Engineering and Front Office teams to ensure timely and smooth room turnovers
Champion a guest-first mindset; respond to guest feedback with prompt solutions and empathy
Engage with VIP guests and proactively follow up on service recovery when needed
Partner closely with the Rooms, Food & Beverage and Sales & Events Division to personalize stays and anticipate needs
Develop and manage the annual department budget, forecasting labor and operating expenses accurately with the Assistant Director of Rooms
Maintain inventory control of linen, supplies, and equipment, optimizing usage and minimizing waste
Manage vendor contracts related but not limited to laundry, plants and housekeeping supplies
Uphold and enforce all safety protocols, hygiene practices, and regulatory standards
Drive Fairmont Sustainability Programs
Ensure compliance with OSHA regulations and internal quality standards

Must be legally authorized to work in the United States without sponsorship
Minimum of five years of progressive leadership experience in Rooms operations within a luxury hotel environment
Proven track record of successfully managing large teams and complex operations
Strong expertise in housekeeping systems, inventory control, and financial management
Exceptional organizational skills, attention to detail, and ability to drive operational excellence
Outstanding interpersonal, leadership, and people management skills; ability to motivate, inspire, and develop high-performing teams
Demonstrated ability to work effectively with diverse cultures and foster an inclusive, collaborative work environment
Excellent communication skills; fluent in English, both verbal and written
Ability to perform under pressure and manage multiple priorities with grace, efficiency, and professionalism

Annual salary range: $89,000 - $93,000 (based on experience and qualifications)
Employee travel program offering discounted rates in Fairmont's and Accor worldwide
Parking/Commuting Discounts
Paid meal breaks with complimentary meals served in our Staff Dining room
Learning programs through our Academies
Medical, dental, vision insurance available for all full-time colleagues and their families. Additional supplemental insurance available. Free base employee only medical insurance
401K Retirement plans with a 4% match for all colleagues
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities
Fun, elegant atmosphere with amazing colleagues

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