Assistant Manager, Inbound Sales

Global Industrial • Henderson, NV

110d

About The Position

Global Industrial has been an industry leader for over 70 years, providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over 1.7 million industrial, material handling, and business products sold through our website, corporate salespeople, and full-color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers, which include small to large corporations, institutions, government agencies, and consumers.

Requirements

• Minimum 2 to 4 years supervisory experience in a Call Center environment.
• Experience supervising 10+ employees in a Business to Business Sales environment.
• Must understand basic math including calculation of percentages, profit margins, gross profit vs. net income.
• Disciplined self-starter with strong work ethic.
• Strong organizational, administrative, and time management skills.
• Demonstrated success in achieving and exceeding sales goals and quotas.
• Excellent oral/written communication, presentation, negotiation, and organizational skills.
• Proficient in Microsoft Excel and Word.

Responsibilities

• Effective management of multiple sales reps to develop their skills in generating revenue.
• Continuous analysis of sales activities to make suggestions for improvement and identify missed opportunities to assist sales reps in obtaining outlined goals and objectives.
• Prioritize tasks, utilize time effectively and efficiently, and take full advantage of available resources.
• Collaborate with Sales Executives to implement training and incentive programs.
• Assist in the development of strategy and be responsible for implementing and translating that strategy into tangible actions for the team.
• Establish and maintain a positive team atmosphere in which sales team members feel supported.
• Coach, motivate, and inspire the team to achieve and exceed sales targets.
• Develop rapport with reps to gain their trust and confidence.
• Develop performance objectives with sales reps, clearly articulating responsibilities and expectations.
• Encourage staff to suggest ways to improve services and acknowledge their points of view.
• Promote professional development amongst sales reps by encouraging training and other resources to enhance skills.
• Create an atmosphere that allows sales reps to discuss issues and find solutions together.
• Set clear goals that provide people with actionable performance standards.
• Manage individual subordinates’ performance based on agreed objectives by providing timely performance feedback and taking disciplinary action when necessary.
• Partner with sales reps to ensure shared accountability on all quality, quantity, and timeliness standards.
• Provide strong leadership to staff by creating a positive work environment.
• Communicate company vision and overall sales objectives to reps and how they contribute to the company’s success.
• Manage employees with integrity, creativity, fairness, and assertiveness.
• Be an available resource to assist in resolving issues and finding alternative solutions.
• Perform other duties as assigned.
• Understand Global Equipment Company’s industry and products.
• Keep current with competitor activities and industry changes that affect product sales information.
• Understand how to improve sales team’s ability to spot emerging customer opportunities.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 1,001-5,000 employees