Assistant Manager in Training
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About The Position
The position provides customer service leadership and direction in conjunction with the General Manager for the entire store and team of employees. The role emphasizes customer service as a priority, handling escalated customer concerns and emergencies in the absence of the General Manager, while ensuring customer satisfaction and adherence to company guidelines. The position also involves training employees on regulations, maintaining compliance with company policies, and supporting the store as needed. Responsibilities include maintaining high staff retention, supervising maintenance tasks, responding to emergencies, executing company standards, implementing merchandising and marketing programs, promoting sales initiatives, and ensuring proper inventory management. The role integrates health, environment, safety, and security (HES) initiatives into daily operations and requires accurate completion of store reports and paperwork.
