Assistant Manager in Training (New Store Opening in Jenks, OK)

Ace Hardware-posted 4 months ago
$16 - $18/Yr
Full-time • Entry Level
Tulsa, OK
5,001-10,000 employees
Building Material and Garden Equipment and Supplies Dealers
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The Assistant Manager, Merchandising will manage overall store operations and the achievement of company goals and directives. This role involves ensuring a positive customer experience, overseeing store operations, managing inventory and merchandising, and leading the hiring and training of associates. The Assistant Manager will also embody the core values of Service, Passion, Respect, Integrity, Teamwork, and Excellence in daily interactions.

  • Provide positive representation of Westlake Ace Hardware.
  • Proactively assist customers in solving problems.
  • Greet customers entering and throughout the store.
  • Thank customers when finished and when they are leaving the store.
  • Provide a friendly, outgoing demeanor; work well with customers as well as associates.
  • Ensure all calls and pages are answered promptly, courteously and effectively.
  • Handle customer complaints and work to resolve problems.
  • Possess excellent product knowledge and knowledge of store layout and location of products.
  • Ensure a positive, professional and safe work environment for all associates.
  • Supervise the general operations of the entire store.
  • Responsible for opening and closing the store.
  • Assist with the implementation of Store Support Center programs.
  • Implement new Standard Operating Procedures into store execution.
  • Ensure successful Loss Prevention, Safety and Internal Audits.
  • Work with General Manager and Assistant Manager - Operations on all aspects of running the store.
  • Participate in weekly management staff meetings.
  • Communicate issues to the appropriate Store Support Center department with General Manager approval.
  • Assist with special projects within the district as set forth by the District Manager.
  • Oversee and assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
  • Assist with oversight of cashiering function in store operations.
  • Ensure that weekly price changes and label updates are completed timely and accurately.
  • Oversee all cashiering functions including training, maintenance, audits, and reports.
  • Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets.
  • Visit competition to be familiar with what they are doing.
  • Perform all other duties as assigned.
  • Ensure forklift operations and receiving is completed in a safe and efficient way.
  • Oversee receiving, checking in and stocking of merchandise for the store.
  • Responsible for maintenance of back stock levels.
  • Oversee and ensure that cycle counts and negative on hand reports are completed timely and accurately.
  • Manage ordering and maintaining desirable product inventory levels to ensure store profitability.
  • Oversee merchandise resets throughout the store.
  • Oversee all signage is current in the store.
  • Present a clean and orderly sales floor, including end caps and promotional and incremental merchandising.
  • Assist in training of all associates.
  • Actively recruit and promote the advancement of Westlake associates.
  • Assist in hiring, training, scheduling, reviewing, rewarding and coaching Sales Associates and Department Specialists.
  • Manage all aspects of store operations in the absence of the General Manager.
  • Lead by example; be approachable by all associates and customers.
  • Participate in store meetings.
  • Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
  • Prepare and challenge yourself for future advancement.
  • High School or GED equivalent.
  • Previous retail management experience preferred.
  • Hardware experience preferred.
  • Ability to stand, walk, lift (up to 25lbs) and climb.
  • $16.00 - $18.00 per hour
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