Assistant Manager II

Dollar Tree•Bloomington, IL

21h•$19 - $19•Onsite

About The Position

The Assistant Manager II, also referred to as Assistant Store Manager, is responsible for assisting with store operations, customer service, and team development. This role involves a wide range of duties from day-to-day store activities, customer interaction, and merchandise management to performing opening/closing procedures and processing corporate directives. The Assistant Manager also plays a key role in maintaining store standards, including cleanliness, stockroom organization, and promotional displays, while ensuring loss prevention and asset protection. A significant aspect of the position is supporting the Store Manager in supervising, training, and developing Store Associates, fostering a positive and respectful work environment. The company, Family Dollar, emphasizes creating memorable customer experiences and offers opportunities for career growth. Managers may also be required to obtain specialized licenses for selling alcohol and/or tobacco, which necessitates providing background information and compliance with local regulations.

Requirements

Ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.)
Must be able to lift up to 55 lbs. from floor to above shoulder height
Meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
Strong communication, interpersonal, and written skills are required
Ability to work in a high-energy, team environment is required
Exceptional customer service, organizational, and communication skills are required
Strong problem solving and decision-making skills are required
May be required by the local jurisdiction where a store is situated to provide certain detailed background information necessary to obtain a license to sell alcoholic beverages / tobacco products

Nice To Haves

High school diploma or equivalent is preferred
Store management experience in retail, grocery, or drug store environment is preferred

Responsibilities

Assist with store functions and day-to-day store activities
Help customers in a positive, approachable manner and address any questions or concerns they may have
Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
Perform opening and closing procedures as needed
Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
Maintain promotional effectiveness of store-front fixtures and displays
Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
Protect and secure all company assets, including store cash
Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
Help the Store Manager supervise, train, and develop Store Associates
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Other duties as assigned

Benefits

Medical insurance
Pharmacy insurance
Dental insurance
Vision insurance
Employee Assistance Program
Retirement plans
Educational Assistance
Perks, programs, and resources that help you at every stage of your life and career

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