Assistant Manager II

Dollar Tree•Kissimmee, FL

1d•Onsite

About The Position

We are seeking an Assistant Store Manager to join our team, focusing on store operations, customer service, and team development. This role involves assisting with day-to-day store activities, providing positive customer service, organizing and transferring merchandise, and maintaining seasonal areas. Key responsibilities include performing opening and closing procedures, processing corporate directives, maintaining promotional displays, and assisting with ordering, record keeping (payroll, scheduling, cash register deposits), and loss prevention. The Assistant Manager is also responsible for maintaining store cleanliness, ensuring a well-stocked sales floor and organized stockroom, protecting company assets, and adhering to safety guidelines. A significant part of the role involves supporting the Store Manager in supervising, training, and developing Store Associates, fostering a positive, safe, and respectful environment for both customers and colleagues.

Requirements

Ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.)
Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
Strong communication, interpersonal, and written skills are required
Ability to work in a high-energy, team environment is required
Exceptional customer service, organizational, and communication skills are required
Strong problem solving and decision-making skills are required

Nice To Haves

High school diploma or equivalent is preferred
Store management experience in retail, grocery, or drug store environment is preferred

Responsibilities

Assist with store functions and day-to-day store activities
Help customers in a positive, approachable manner and address any questions or concerns they may have
Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
Perform opening and closing procedures as needed
Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
Maintain promotional effectiveness of store-front fixtures and displays
Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
Protect and secure all company assets, including store cash
Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
Help the Store Manager supervise, train, and develop Store Associates
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Other duties as assigned