Assistant Manager Ii

Dollar Tree • Chatham, VA

1d • Onsite

About The Position

We are seeking an Assistant Store Manager to join the team and assist with store operations, customer service, and team development. This role involves a wide range of duties from day-to-day store activities, customer interaction, merchandise management, and store maintenance to administrative tasks like record-keeping and loss prevention. The Assistant Manager will also support the Store Manager in supervising, training, and developing Store Associates, ensuring a positive and respectful environment. The position is full-time and located at a physical store address. For stores selling alcohol and/or tobacco, the manager may be required to provide background information for specialized licenses, and failure to comply or qualify could lead to demotion or separation. The company, Family Dollar, emphasizes connecting with people, building careers, and investing in employee health and wellness.

Requirements

• Ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.)
• Must be able to lift up to 55 lbs. from floor to above shoulder height
• Meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Strong communication, interpersonal, and written skills are required
• Ability to work in a high-energy, team environment is required
• Exceptional customer service, organizational, and communication skills are required
• Strong problem solving and decision-making skills are required
• Ability to comply and/or qualify for specialized licenses to sell alcoholic beverages / tobacco products in local jurisdictions where applicable

Nice To Haves

• High school diploma or equivalent is preferred
• Store management experience in retail, grocery, or drug store environment is preferred

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned
• Provide certain detailed background information necessary to obtain a license to sell alcoholic beverages / tobacco products, if required by local jurisdiction

Benefits

• Medical insurance
• Pharmacy insurance
• Dental insurance
• Vision insurance
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• Perks, programs, and resources that help you at every stage of your life and career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees