Assistant Manager II

Dollar Tree • Muncie, IN

1d • Onsite

About The Position

The Assistant Manager II will join the team to help with store operations, customer service, and team development. This role involves assisting with day-to-day store activities, providing positive and approachable customer service, organizing and transferring merchandise, performing opening and closing procedures, and processing corporate directives. Key responsibilities also include maintaining promotional displays, assisting with merchandise ordering and processing damaged goods, record keeping (payroll, scheduling, cash register deposits), and loss prevention. The Assistant Manager is expected to maintain store areas to company standards, protect company assets, adhere to policies and safety guidelines, and help the Store Manager supervise, train, and develop Store Associates. Maintaining a positive, safe, and respectful environment, along with ensuring store cleanliness, are also crucial aspects of the role. The position is full-time at Family Dollar.

Requirements

• Ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.)
• Must be able to lift up to 55 lbs. from floor to above shoulder height
• Must meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Strong communication, interpersonal, and written skills are required
• Ability to work in a high-energy, team environment is required
• Exceptional customer service, organizational, and communication skills are required
• Strong problem solving and decision-making skills are required

Nice To Haves

• High school diploma or equivalent is preferred
• Store management experience in retail, grocery, or drug store environment is preferred

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned
• May be required by the local jurisdiction where a store is situated to provide certain detailed background information necessary to obtain a license to sell alcoholic beverages / tobacco products. Failure to comply and/or qualify for such license can lead to demotion or separation of employment.

Benefits

• Medical insurance
• Pharmacy insurance
• Dental insurance
• Vision insurance
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• Perks, programs, and resources that help you at every stage of your life and career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees