Assistant Manager II, Amazon Fresh Stores

Amazon.com • Paramus, NJ

77d • $53,500 - $109,900

About The Position

We are looking for an experienced Assistant Manager who can bring Amazon's customer obsession to life in a grocery environment. You will direct day-to-day store operations and lead a team of engaged grocery associates to deliver a one of a kind shopping experience for customers. You will play a vital role in maintaining a vibrant store culture based on customer obsession, trust, respect, continuous learning, safety, and fun. Assistant Managers are experienced in leading large teams to deliver against standard operating procedures. Assistant Managers are natural leaders who are comfortable with change and are always looking for ways to improve their operation. Assistant Managers demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, a willingness to learn new things, and a commitment to the customer and employee experience.

Requirements

• 3+ years leadership experience in a customer-facing retail, hospitality or grocery environment or 2+ years Amazon (Blue Badge/FTE) experience, or Bachelor's degree from an accredited university.

Nice To Haves

• Current Assistant Manager within Amazon Fresh Stores.
• 4+ years of customer-facing grocery industry experience.
• Strong verbal communication and interpersonal skills.
• Experience working independently in an ambiguous environment with minimal supervision.
• Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions.
• Demonstrated success in problem solving and delivering results.
• Demonstrated ability to attract, hire, and develop high-performing teams.
• Passion for Amazon and committed to delighting customers.

Responsibilities

• Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience.
• Manage a team of associates, including relaying expectations, managing performance, providing regular feedback, and supporting career development.
• Delegate effectively to drive exceptional results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store employees.
• Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.
• Identify areas of opportunity, determine root causes, and seek support to implement solutions to continuously improve the overall performance and culture of the store.
• Maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store.
• You are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift, up to 10 hours at a time.
• Must be able to work a flexible schedule/shift/work area, including weekends, nights and/or holidays.

Benefits

• Base pay for this position ranges from $53,500/year in our lowest geographic market up to $109,900/year in our highest geographic market.
• Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package.
• Full range of medical, financial, and/or other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees