Assistant Manager FOH - Towson, MD

Fogo de ChãoTowson, MD
Onsite

About The Position

At Fogo de Chão, the mission is to ignite fire and joy to care for their team, guests, and communities, striving to provide an unforgettable dining experience showcasing the Culinary Art of Churrasco. They believe in feeding a purposeful future by offering fulfilling job opportunities and creating an inclusive environment. The company is committed to providing a fulfilling career with professional and personal growth opportunities at every level, guided by values of teamwork, integrity, excellence, humility, and Deixa Comigo (we’ve got you!).

Requirements

  • High School Diploma or equivalent is required
  • Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports
  • Occasional travel required
  • Proficient in Microsoft Office
  • Decisive Judgment
  • Adapting to Change
  • Planning & Organizing
  • Driving for Results
  • Guest Service
  • Managing Others
  • Coaching & Developing Team Members
  • Resilience
  • Teamwork & Collaboration
  • Policies, Processes & Procedures
  • Functional Acumen

Nice To Haves

  • 5 years restaurant operations
  • 3 years churrasco and churrascaria cuisine knowledge
  • Bachelor’s degree in hotel/restaurant management
  • Proficiency in Aloha Point of Sale
  • Proficiency in Hotschedules
  • Proficiency in Workday
  • Proficiency in GuestBridge
  • Proficiency in MenuLink

Responsibilities

  • Advise and supervise restaurant team members
  • Attract, develop, and retain all restaurant team members
  • Utilize GuestBridge/OpenTable to manage guest reservations and wait times
  • Ensure all employees have completed and hold unexpired food handler certifications
  • Promote a Culture of Recognition (OZ Principle)
  • Ensure guest satisfaction and resolve guest concerns
  • Responsible for inventory, forecasting and setting targets
  • Promote EcoSure program management and action plan
  • Ensure safety policies and procedures are communicated and adhered to
  • Ensure guest and team member safety
  • Ensure guest satisfaction with experience

Benefits

  • Medical insurance for full-time Team Members
  • Dental insurance for full-time Team Members
  • Vision insurance for full-time Team Members
  • Company-paid Life Insurance
  • Company-paid Short-Term Disability (where allowed)
  • Comprehensive voluntary benefits package including Critical Illness
  • Comprehensive voluntary benefits package including Hospital Indemnity
  • Comprehensive voluntary benefits package including Accident Coverage
  • Comprehensive voluntary benefits package including Permanent Life
  • Comprehensive voluntary benefits package including Pet Insurance
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