Assistant Manager FOH - Providence, RI

Fogo de Chão•Providence, RI

22h

About The Position

At Fogo de Chão, the mission is to provide guests with an unforgettable dining experience showcasing the Culinary Art of Churrasco, while igniting fire and joy to care for the team, guests, and communities. The company believes in fostering better futures by bringing their best every day, offering fulfilling job opportunities, and creating an inclusive environment. Fogo de Chão aims to provide team members with a fulfilling career, offering professional and personal growth opportunities at every level. The company operates on values of teamwork, integrity, excellence, humility, and Deixa Comigo (we've got you!). This role is for a Restaurant Assistant Manager.

Requirements

Make good decisions in a timely and confident manner (Decisive Judgment)
Adapt to changing situations and restructure tasks and priorities as changes occur within the business and organization (Adapting to Change)
Effectively organize and plan work according to organizational needs by defining objectives and anticipating needs and priorities (Planning & Organizing)
Challenge and push the organization and yourself to excel and achieve (Driving for Results)
Recognize and understand guest needs, and deliver in a manner that exceeds guest expectations (Guest Service)
Direct and lead others to accomplish organizational goals and objectives (Managing Others)
Advise, assist, mentor and provide feedback to others to encourage and inspire the development of work-related competencies and long-term growth (Coaching & Developing Team Members)
Promote and maintain high standards of quality of work in the restaurant (Resilience)
Effectively work and collaborate toward a common goal (Teamwork & Collaboration)
Follow organizational plans and guidelines so that objectives can be accomplished the right way; encourage others to follow rules, and set a good example by consistently adhering to appropriate work guidelines (Policies, Processes & Procedures)
Have the skills, knowledge and abilities necessary to be effective in the specific functional content of the job (Functional Acumen)
High School Diploma or equivalent is required
Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports
Proficient in Microsoft Office

Nice To Haves

5 years restaurant operations, and 3 years churrasco and churrascaria cuisine knowledge preferred
Bachelor’s degree in hotel/restaurant management is desirable
Aloha Point of Sale
Hotschedules
Workday
GuestBridge
MenuLink

Responsibilities

Advise and supervise restaurant team members
Attract, develop, and retain all restaurant team members
Utilize GuestBridge/OpenTable to manage guest reservations and wait times
Ensure all employees have completed and hold unexpired food handler certifications
Promote a Culture of Recognition (OZ Principle)
Ensure guest satisfaction and resolve guest concerns
Responsible for inventory, forecasting and setting targets
Promote EcoSure program management and action plan
Ensure safety policies and procedures are communicated and adhered to
Ensure guest and team member safety
Ensure guest satisfaction with experience