Assistant Manager Financial Services - Smithtown
About The Position
For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. Summary: The Assistant Manager is responsible for assisting the branch manager in the daily operations of a retail Credit Union branch office that develops and grows member relationships, promotes products and services, and delivers efficient operations.
Requirements
- High School Diploma required
- Minimum of three years branch banking experience required as an individual contributor
- Microsoft Word and Excel skills required
- Commissioned notary or can successfully obtain a notary commission in the state where you work within six months of starting in the role required
Nice To Haves
- Spanish language skills preferred
Responsibilities
- Performs routine branch opening, closing, member service, and other operational tasks and activities
- Assumes responsibility for the supervision of the branch office during the manager's absence
- Coach staff to cross-sell and track achievement against sales goals, and provide training on sales techniques
- Helps branch manager in achieving financial, operational, and customer satisfaction goals for the branch
- Resolves member or operational issues
- Coordinates with other Credit Union teams to promote products and represents the Credit Union during community events
- Supports portfolio growth by helping to identify opportunities to deepen relationships and increase member acquisition
- Ensures members receive optimal service and monitor/adheres to operational controls
- Utilizes various systems to access financial, and production reports to assess branch performance and to make business decisions to promote profitability as well as the achievement of goals.
- Ensures compliance with Teachers policies and procedures
- Perform all duties inherent in the role of a supervisor
- Perform other duties as needed upon request by immediate supervisor
Benefits
- Paid time off for vacation, personal days, and holidays
- Fully-funded pension plan
- 401(k) company contribution
- Teachers pays 100% Premium Coverage for Vision & Dental Care
- Tuition reimbursement is offered to full-time employees
- Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Credit Intermediation and Related Activities
Education Level
High school or GED
Number of Employees
501-1,000 employees
