Maintenance - Assistant Manager Engineer

Ensemble•Carmel Valley, CA

2d•Onsite

About The Position

The Assistant Engineering Manager plays a critical leadership role in preserving the exceptional physical environment and seamless guest experience expected of a Forbes 4-Star luxury resort. This position must be fully proficient in all responsibilities of Engineer I and Engineer II, while also providing daily leadership, technical oversight, preventive maintenance coordination, and project support for the Engineering team.

Requirements

Minimum 4 years of progressive hotel or luxury resort engineering experience preferred
Demonstrated technical proficiency exceeding Engineer I and Engineer II skill expectations
Strong working knowledge of HVAC, plumbing, electrical, mechanical systems, and general building maintenance
Proven ability to troubleshoot complex issues in both standardized and non-standardized environments
Ability to read and interpret safety procedures, technical manuals, blueprints, maintenance instructions, and operational diagrams
Strong written communication skills with the ability to document work clearly and professionally in logs and reports
Excellent interpersonal and cross-functional collaboration skills with a service-oriented approach
Self-motivated with the ability to work independently while effectively leading others
Demonstrated commitment to learning, development, and continuous improvement
Must be available for emergency call response when operationally necessary
Must provide valid documentation establishing authorization to work in the United States
Must meet all legal age requirements for the position
Must speak and communicate in English.
Must be able to clearly communicate with guests, management and coworkers.
Valid California Driver License is required.
Must be able to lift 75 lbs.
Must be able to stand and walk for long periods of time.

Responsibilities

Coordinate and assign daily preventive maintenance schedules for guest rooms, public spaces, and resort equipment to ensure luxury presentation standards are consistently maintained
Maintain detailed daily logs of preventive maintenance accomplishments, follow-up needs, and outstanding projects
Collaborate with the Executive Housekeeper and Front Office leadership to appropriately place guest rooms Out of Order when repairs or quality concerns impact the guest experience
Perform advanced troubleshooting, repair, and preventive maintenance on HVAC systems, mechanical equipment, carts, resort vehicles, plumbing, electrical systems, and other property infrastructure
Support the planning, coordination, and execution of capital improvements, renovation work, and major engineering projects as assigned
Serve as acting department leader in the absence of the Chief Engineer, ensuring continuity of service, team accountability, and timely response to resort needs
Partner with all resort departments to support operational requests, service recovery situations, and guest-facing maintenance concerns with discretion and urgency
Complete thorough shift notes, pass-on logs, project updates, and communication entries to support seamless departmental transitions
Champion a culture of workplace safety, compliance, and proper use of tools, equipment, and PPE at all times
Lead by example in fostering professionalism, continuous improvement, and luxury service standards within the Engineering team
Respond to after-hours and emergency maintenance situations as needed to protect guest safety and preserve the resort experience
Perform other duties and special projects as assigned by the Chief Engineer and General Manager