Assistant Manager - Dunkin Donuts

Baskin-Robbins • Charleston, SC

103d

About The Position

As an Assistant Manager, you'll help America Run on Dunkin' through the day-to-day operations of our restaurants. You will assist the Restaurant Manager, ensuring that every shift operates smoothly. You'll also assist with local store marketing to achieve sales and profit goals while helping team members through performance and training initiatives.

Requirements

• At least six months of retail, restaurant, or hospitality management experience
• 18 years of age or higher
• Exceptional time management, attention to detail, and guest service skills
• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management
• Previous leadership experience in retail, restaurant or hospitality

Nice To Haves

• Good analytical skills and business acumen
• Works well with others in a fun fast-paced team environment
• On time, demonstrates honesty and positive attitude
• Willingness to learn and embrace change
• Ability to train and develop a team
• Guest focused
• Time Management
• Problem solving
• Motivating others

Responsibilities

• Able to perform all responsibilities of restaurant team members
• Lead team meetings, along with Restaurant Manager
• Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
• Ensure Brand standards, recipes and systems are executed
• Create and maintain a guest focused culture in the restaurant
• Review guest feedback results and implement action plans to drive improvement
• Communicates restaurant priorities, goals and results to restaurant team members
• Execute along with RM, new product rollouts including training, marketing and sampling where applicable
• Execution of Point of Purchase in-store set up per Brand standards
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
• Control costs to help maximize profitability
• Completion of inventory on a periodic basis as determined by Franchisee
• Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
• Support RM in assigning staff and deployment
• Support to RM in completion of supplier and other vendor orders
• Conduct self-assessments and corresponding action plans
• Ensure restaurant budget is met as determined by Franchisee
• Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
• Engages with Dunkin' Brands Field Operations team as appropriate

Benefits

• Flexible Schedule
• Free Shift Meals
• Best in Class Training & Continuous Learning
• Advancement Opportunities
• Paid Time Off
• 401(k) Retirement Plan
• Medical, Dental and Vision
• Community & Charitable Involvement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Number of Employees: 5,001-10,000 employees