Assistant Manager Deptford NJ

Sally Beauty Supply • Deptford Township, NJ

78d

About The Position

This position plays an essential role in executing the company's selling model, ensuring an engaging and personalized customer experience that drives sales and loyalty. The role will require supporting the Store/Training Store Manager and instilling Customer and Operational Excellence within a store. Model and train associates on company policies and procedures, product knowledge, merchandising, brand standards, customer service skills, and selling strategies.

Requirements

• High School Diploma or equivalent
• Must be 18 years of age or older
• Minimum 3+ years of retail sales/customer service experience preferred
• At least 1+ year(s) prior management experience preferred
• Ability to lead or support a team of associates to meet business objectives
• Demonstrate ability to communicate with team and management effectively
• Proficient with company technologies used and can lead others with ease
• Practice of consistently meeting company expectations for brand standards
• Integrity for demonstrating our culture and values to a high standard
• Ability to maintain overall performance at a minimum level of 'meets expectations'
• Must have scheduling availability to meet the needs of the business
• Cosmetology license desirable, but not required

Responsibilities

• Support the Store Manager in all areas of daily business operations, implementing company strategies to drive sales, meet goals, and monitor performance
• Motivate associates, provide feedback, and foster a positive work environment
• Deliver an optimal customer experience and set the example through role modeling exceptional customer service behaviors to all associates
• Identify strengths and opportunities for each associate and effectively address them by coaching and training
• Represent and fully support our Cultural Values and SBH Essentials
• Champion for change and support new initiatives in partnership with the Store/Training Store Manager
• Build strong working relationships with Store/Training Store Manager and AM/DM to communicate information timely
• Foster an environment of diversity, inclusion, and belonging
• Ensure all brand standards are met, such as merchandising, POGs, marketing, back rooms, dress code, etc.
• Ensure the store environment is always safe for associates and customers by adhering to safety protocols, policies, and procedures
• Drive focus on both the in-store selling model and omni-channel with follow up to coach team, as needed, to achieve company goals
• Provide supervision and support the Store Manager's direction and planning of associates' daily goals and activities
• Protect company assets by ensuring all inventory control and cash procedures are followed in-store regarding shrink, damages, banking, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Health and Personal Care Retailers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees