Assistant Manager: Customer Experience & Operations
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About The Position
In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors. Assess and analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action. Consistently exemplify, maintain, and foster the culture and values of World Market. Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management. Support and maintain a safe work environment through ongoing safety training, awareness, and accountability. Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager. Additional duties and responsibilities as assigned by and in the absence of the Store Manager.
