Assistant Manager Custodial Zone

ABM•Detroit, MI

8d•$650,000 - $70,000

About The Position

Pay: $65,0000-70,000/year The pay listed reflects the expected range for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data. Benefit Information: ABM offers a comprehensive benefits package. For more information, visit: ABM Team Member Benefits | Staff & Management Responsibilities 1. Custodial Operations Support Support custodial service delivery across assigned DPS facilities within a defined zone. Assist with daily oversight of cleaning activities to ensure facilities meet cleanliness, safety, and presentation standards. Conduct walkthroughs and inspections to identify service gaps and coordinate corrective actions. Support implementation of cleaning schedules, task assignments, and coverage plans. 2. Staff Supervision & Workforce Support Provide direct supervision and guidance to custodial staff and site leads as assigned. Support scheduling, attendance tracking, and shift coverage adjustments. Assist with onboarding, training, coaching, and performance feedback. Help reinforce accountability, reliability, and consistent service expectations. 3. Client & School‑Site Support Serve as a point of contact for school administrators and site representatives within the assigned zone. Respond promptly and professionally to service concerns, escalations, and special requests. Communicate operational updates and expectations to site teams. Escalate issues appropriately to the Custodial Zone Manager when needed. 4. Safety, Compliance & Quality Support compliance with ABM policies, DPS requirements, and applicable safety regulations. Reinforce proper chemical handling, equipment use, and PPE compliance. Assist with incident reporting, corrective action follow‑up, and safety initiatives. Support audit readiness and quality assurance reviews. 5. Supplies, Equipment & Operational Support Assist with monitoring custodial supplies and equipment needs across sites. Coordinate maintenance or replacement of equipment as needed. Support labor efficiency and supply usage tracking to assist budget control. Identify and recommend process improvements to enhance service delivery.

Requirements

2–4+ years of experience in custodial, janitorial, or facilities operations.
Prior experience in a lead, assistant manager, or supervisory role preferred.
Experience supporting teams across multiple buildings or sites strongly preferred.
Strong working knowledge of custodial methods, products, and equipment.
Ability to manage schedules, address staffing issues, and resolve onsite challenges.
Strong communication and customer service skills.
Basic computer proficiency (Microsoft Office or similar tools).

Nice To Haves

Experience supporting school districts or large institutional facilities
Union workforce exposure
Knowledge of custodial audits, inspections, and service quality standards
Safety or compliance experience in facilities environments

Responsibilities

Custodial Operations Support Support custodial service delivery across assigned DPS facilities within a defined zone.
Assist with daily oversight of cleaning activities to ensure facilities meet cleanliness, safety, and presentation standards.
Conduct walkthroughs and inspections to identify service gaps and coordinate corrective actions.
Support implementation of cleaning schedules, task assignments, and coverage plans.
Staff Supervision & Workforce Support Provide direct supervision and guidance to custodial staff and site leads as assigned.
Support scheduling, attendance tracking, and shift coverage adjustments.
Assist with onboarding, training, coaching, and performance feedback.
Help reinforce accountability, reliability, and consistent service expectations.
Client & School‑Site Support Serve as a point of contact for school administrators and site representatives within the assigned zone.
Respond promptly and professionally to service concerns, escalations, and special requests.
Communicate operational updates and expectations to site teams.
Escalate issues appropriately to the Custodial Zone Manager when needed.
Safety, Compliance & Quality Support compliance with ABM policies, DPS requirements, and applicable safety regulations.
Reinforce proper chemical handling, equipment use, and PPE compliance.
Assist with incident reporting, corrective action follow‑up, and safety initiatives.
Support audit readiness and quality assurance reviews.
Supplies, Equipment & Operational Support Assist with monitoring custodial supplies and equipment needs across sites.
Coordinate maintenance or replacement of equipment as needed.
Support labor efficiency and supply usage tracking to assist budget control.
Identify and recommend process improvements to enhance service delivery.