Assistant Manager, CRM, Fox News (R50027461)

Fox News Network • New York, NY

396d • $61,000 - $78,250

About The Position

The CRM Assistant Manager at Fox News is responsible for implementing and analyzing customer communications across various channels, including email, push notifications, and in-app messages. This role involves leveraging the Braze platform to create and execute marketing campaigns while collaborating with multiple departments to ensure optimal user experiences and accurate customer journeys.

Requirements

• 3+ years experience with Braze or similar ESP provider
• Familiarity with SQL, Liquid, HTML, and email templating for creating and optimizing dynamic email campaigns
• Email marketing experience
• Strong analytical and problem-solving mindset
• Ability to thrive in a fast-paced environment and multi-task
• Technical proficiency in Microsoft Office (PPT, Excel, Outlook), Google Workspace, Airtable, Tableau, Monday, Miro, Slack

Nice To Haves

• Direct response experience is a major plus
• Experience with Braze is a MAJOR plus

Responsibilities

• Create, Q&A, and execute marketing campaigns across all channels including email, push notifications, desktop notifications, in-app messaging, and digital trafficking.
• Leverage Braze's user journey setup, real-time triggers, and segmentation tools to optimize customer experience.
• Monitor campaign performance metrics (e.g., CTR, open rates, conversion rates) and provide actionable insights for continuous improvement.
• Conduct A/B testing to enhance campaign performance and improve customer engagement.
• Recommend targeted customer-centric communications to optimize customer experience.
• Work closely with Editorial, Creative, Product, and Business Intelligence.

Benefits

• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off
• Various other benefits in accordance with applicable plan documents

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees