Assistant Manager Count Room

Resorts World Las Vegas•New York, NY

About The Position

The Assistant Manager Count Room is responsible for managing all facets of the drop/count operations, safeguarding and accounting for all casino money drops and organizing and maintaining all drop boxes; directing and developing staff; preparing and conducting performance reviews; providing direction and guidance for the department; and assisting in the development of schedules, assignments, and paid time off. Essential Duties/Core Competencies Supervise, lead and direct drop and count room activities, ensuring all regulatory compliance within all gaming regulations, internal controls and company and department policies and procedures. Supervise subordinate Count Room Managers while performing activities such as hiring, training, assigning work, evaluating performance, and administers disciplinary actions. Ensure employees are trained to work safely and efficiently within current regulatory guidelines. Evaluate shift schedules and adjusts, if necessary, to accommodate Resorts World operational and departmental needs. Prepare, maintain, and submit essential paperwork and reports. Oversee Count Operations applicable functions on any assigned shift. Maintain logs and other required documentation including but not limited to; drop reports, maintenance records, attendance reports, and associate incident documentation. Monitor and maintain all equipment/tables that are used in the operation of count room function. Work with the Management team to ensure efficient and accurate operations of the department and correct any noted deficiencies. Properly and safely use equipment used during the daily operations of the count room including but not limited to the currency sorting machine, ICB-ASAP equipment calculators, carts, etc. Attend periodic meetings and training sessions. Demonstrate and provide outstanding customer and employee relations at all times. Present oneself in a neat and clean appearance at all times. Perform other duties as assigned. Work/Educational Experience: Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain and maintain the appropriate licenses. Associate’s Degree in Business or closely related field. OR Two (2) years’ experience in a supervisory position or equivalent. OR Two (2) years’ management experience in the Drop and Count Department. Three (3) years’ related work experience in a money handling setting required. Three (3) years’ related experience in a Casino count room setting preferred.

Requirements

Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain and maintain the appropriate licenses.
Associate’s Degree in Business or closely related field. OR Two (2) years’ experience in a supervisory position or equivalent. OR Two (2) years’ management experience in the Drop and Count Department.
Three (3) years’ related work experience in a money handling setting required.
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
Ability to respond to common inquiries from other employees or guests.
Fluency in English required, second language a plus.
Ability to write detailed instructions and correspondence.
Ability to effectively present information in one-on-one and group situations.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimal, and work with mathematical such as probability and inference.
Ability to create, read and analyze spread sheets of statistical data.
Ability to decipher various reports and maintains reports upon request.
Essential responsibilities include moderate physical ability such as lift or maneuver at least (50) pounds, and varied instances of standing/walking.

Nice To Haves

Three (3) years’ related experience in a Casino count room setting preferred.
Demonstrates a working knowledge of state gaming regulations pertaining to casino operations preferred.

Responsibilities

Supervise, lead and direct drop and count room activities, ensuring all regulatory compliance within all gaming regulations, internal controls and company and department policies and procedures.
Supervise subordinate Count Room Managers while performing activities such as hiring, training, assigning work, evaluating performance, and administers disciplinary actions.
Ensure employees are trained to work safely and efficiently within current regulatory guidelines.
Evaluate shift schedules and adjusts, if necessary, to accommodate Resorts World operational and departmental needs.
Prepare, maintain, and submit essential paperwork and reports.
Oversee Count Operations applicable functions on any assigned shift.
Maintain logs and other required documentation including but not limited to; drop reports, maintenance records, attendance reports, and associate incident documentation.
Monitor and maintain all equipment/tables that are used in the operation of count room function.
Work with the Management team to ensure efficient and accurate operations of the department and correct any noted deficiencies.
Properly and safely use equipment used during the daily operations of the count room including but not limited to the currency sorting machine, ICB-ASAP equipment calculators, carts, etc.
Attend periodic meetings and training sessions.
Demonstrate and provide outstanding customer and employee relations at all times.
Present oneself in a neat and clean appearance at all times.
Perform other duties as assigned.