Assistant Manager - Corporate Store

Dairy Queen • Edina, MN

279d • $19 - $24 • Hybrid

About The Position

Create positive memories for all who touch DQ. Assist the General Manager (GM) in executing specific aspects of the restaurant operations, which may include product production, inventory, personnel, sales, and marketing. Work with the more senior store management team to set high standards and create a great environment for the team to work. Support the GM in providing a high level of leadership and team building in order to cultivate an environment which is recognized by the franchisee community, corporate staff and vendors as the pinnacle for our system in training, corporate support and brand loyalty.

Requirements

• Minimum 1-3 years of high volume restaurant experience, preferably including 1+ years restaurant leadership experience.
• Previous quick service restaurant experience strongly preferred.
• High School diploma or equivalent required.
• Proven track record of effectively managing COGS and labor.
• Strong knowledge and application of safe food handling practices.
• Must be ServSafe® certifiable.

Nice To Haves

• Strong hospitality and customer service skills.
• Ability to be a strong trainer or coach to others.
• Highly organized and detail-oriented.
• Proficiency with computers and preferably with Point of Sale systems.
• Willingness to follow directions and a commitment to meet DQ and OJ standards.
• Integrity and honesty.

Responsibilities

• Support the GM by managing aspects of operation of restaurant during scheduled shifts.
• Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality, service and atmosphere.
• Accurately complete designated duties such as inventory control, ordering of products, cash control.
• Assist with the training of shift leads and crew on PRIDE systems and routines, product recipes, food safety practices and restaurant safety practices.
• Ensure that Fan service meets or exceeds company standards.
• Assist crew and shift leads with handling customer concerns.
• Build relationships with return or preferred patrons.
• Assist the GM with hiring, training, coaching and developing shift leads and crew members.
• Maintain a positive working relationship with all restaurant staff.
• Ensure that proper hand washing, product rotation procedures, and temperature logging are visible and active behaviors.
• Bring useful ideas to management about how to attract new Fans and increase restaurant sales through marketing promotions and activities.

Benefits

• Medical insurance
• Dental insurance
• 401K match
• Paid time off including volunteer time and parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED