Assistant Manager - Community Association Manager

Affinity Management Services • Miami Beach, FL

86d

About The Position

Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County for the last 15+ years! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through our innovative services. As the demand for our services continues to grow, we are looking for individuals to join us on our quest to empower and transform each community we partner with. Affinity Management Services is seeking an Assistant Manager to support the daily operation of the management office for community associations. The Assistant Manager will be responsible for handling administrative tasks, ensuring effective communication, and maintaining organized records. Proficiency in Microsoft Office products and strong interpersonal and customer service skills are essential for success in this role.

Requirements

• Proficiency in Microsoft Office products (Word, Excel, Outlook, etc.).
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Exceptional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Bilingual proficiency is preferred.
• 2 years of experience in property management is preferred.
• General computer skills required.

Responsibilities

• Assist in the daily operation of the management office, following established company procedures and guidelines.
• Ensure proper telephone etiquette and handle messages courteously, accurately, and in a timely manner.
• Respond to all emails appropriately and promptly.
• Daily pickup of incoming mail (FedEx, UPS, USPS) and ensure timely distribution.
• Perform administrative assistant tasks, including record-keeping, filing, mail collection, word processing, data entry, and managing office supplies.
• Maintain and update information in VertiLink (Property Management Software) and other association databases.
• Provide general office support, including processing print jobs, scanning, and faxing.
• Assist community managers in preparing monthly board packages, meeting agenda notices, and in-house mailings.
• Coordinate and track important dates and meetings, such as turnover, annual, and budget meetings.
• Manage maintenance and purchase requests, including processing applications and other property-specific forms.
• Assist in producing meeting minutes for board meetings.
• Code and enter all invoices for the community.
• Collaborate with committees and committee chairpersons.
• Provide daily interaction and support to owners.
• Post all agendas to the proper physical locations and the website.
• Process vendor packets for all vendors and monitor vendor license and insurance expiration.
• Coordinate and reserve conference room events.
• Undertake special projects as instructed.

Benefits

• Fully paid medical insurance
• Voluntary dental, vision, life insurance, and short-term disability
• 401(K) Plan after 90 days of employment
• Competitive pay
• Paid time off
• Respectful, caring, and positive working environment
• Opportunities for growth and promotion within the organization
• Specialized training
• Industry-related organization memberships
• Mentoring support to help achieve career development aspirations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Number of Employees: 11-50 employees