Assistant Manager, Clinic Operations

Summit Spine and Joint Centers • Decatur, GA

17h

About The Position

To be successful in this role one must be able to oversee general clinic and ASC operations, establish and implement goals, objectives, policies, procedures, and systems for the department. This is a full-time, benefited position with Summit Spine & Joint Centers, reporting to the Director of Clinical Operations. The assigned locations include Decatur, Conyers, and Stockbridge, GA regions. Training will be conducted in Lawrenceville, GA.

Requirements

• Must be willing to travel to all assigned locations
• A minimum of 1-year clinical experience required
• Cohesive leadership and customer service skills required.
• Ability to become a core trainer and super user of EHR (E Clinical Works).
• Excellent communication skills, both verbal and written, with ability to read, write, and speak in English fluently & Multi-Lingual is a plus.
• Strong interpersonal, leadership, and problem-solving skills, and the ability to address issues with staff.
• Ability to train, mentor, and motivate staff.
• Emotional intelligence and manner while assessing performance of employees/performance standards, implementing change, ensuring accountability, and rewarding achievement.

Nice To Haves

• Experience using eClinicalWorks preferred
• Bachelor's Degree preferred, or equivalent combination of education, training, and experience

Responsibilities

• Oversee general clinic and staff operations, establishing and implementing goals, objectives, policies, procedures, and systems for the department
• Project manage initiatives as directed by the Director of Clinic Operations or COO, contributing to process improvement and positive P&L growth
• Serve as liaison between leadership and employees, promoting staff performance improvement through training and performance evaluation
• Contribute to the development and implementation of structured employee training programs for all clinic staff
• Partner and collaborate with physicians and Administration to ensure clinical standards, regulatory requirements, and operational workflows support the overall company mission
• Coordinate with Human Resources and Employee Scheduling to ensure adequate staffing for all locations under your purview
• Coordinate with 3rd party services to ensure continued company operations
• Gather, analyze, and report data for fiscal and statistical analysis
• Additional duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager