Assistant Manager Casino Slot Multi Property (Flamingo LV)

Caesars Entertainment•Las Vegas, NV

10d•Onsite

About The Position

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire, and connect you. We don’t perform magic; we create it with excellence” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY The Assistant Casino Manager-Slots is responsible for supervising Slot Staff, verifying transactions and payouts, and assisting the Casino Manager-Slots. Monitors compliance with all established companies, departments, and regulatory agency rules and regulations; provides training feedback, and disciplinary action regarding these rules and regulations HOW YOU WILL CREATE THE EXTRAORDINARY Responsible for monitoring staffing levels, bank/floor assignments, daily and weekly schedules to include breaks. Directly responsible for training slot employees, providing each with knowledge and appropriate directions to perform his/her responsibilities Monitors compliance with all established companies, department, and regulatory agency rules and regulations; provides training feedback, and disciplinary action regarding these rules and regulations. Provides each employee with clear directives needed to meet departmental standards and achieve departmental and company goals Exhibits sound decision-making qualities, motivates personnel, and exhibits effective supervisory skills. Assist in performing jackpot and fill transactions. Possesses a thorough working knowledge of the several types of slot machines, their functions, malfunctions, and payout schedules Maintains security of all games, money, and employees Take advantage of opportunity to build long-term relationships with customers. Routinely strives to build and maintain rapport with slot players and manages customer disputes, making every effort to achieve customer satisfaction Ensures that all performance reviews, disciplinary notices, and superior job performance notices are complete, on time and accurate Monitors the performance of all employees and provides training and coaching, as necessary. Responsible for making sure there is always management on the floor and available to employees and guests. Make recommendations to the Casino Manager-Slots and/or the Director of Slot Service to improve the efficiency of the department and build business

Requirements

High school diploma or equivalent required
Work requires a minimum age of 21
Work requires minimum of 1-2 years’ casino operation experience, preferably in Slot Operations
Previous knowledge of casino rules, regulations, and procedures pertinent to slot operations is preferred
Work requires effective communication in English, both verbal and written form in a professional manner
Work requires knowledge of computer programs including Word, Excel, Outlook, and Windows
Work requires ability to perform basic math functions quickly and accurately
Work requires flexibility to work various shifts
Must present a well-groomed and professional appearance
Gaming License and Alcohol Card Needed
Must be able to maneuver to all areas of the casino
Must be able to lift to 40 pounds.
Must be able to bend, reach, kneel, twist and grip items. Also, able to walk and be on your feet for extended periods of time
Must possess a sense of urgency and keep pace with peak levels of business and customer demands
Must be able to work in stressful situations with constant public contact and frequent interruptions as well as possess basic math skills
Must be able to read, write, speak, and understand English as well as able to tolerate secondary tobacco smoke.
Must be able to work any day, any shift

Responsibilities

Responsible for monitoring staffing levels, bank/floor assignments, daily and weekly schedules to include breaks.
Directly responsible for training slot employees, providing each with knowledge and appropriate directions to perform his/her responsibilities
Monitors compliance with all established companies, department, and regulatory agency rules and regulations; provides training feedback, and disciplinary action regarding these rules and regulations.
Provides each employee with clear directives needed to meet departmental standards and achieve departmental and company goals
Exhibits sound decision-making qualities, motivates personnel, and exhibits effective supervisory skills.
Assist in performing jackpot and fill transactions.
Possesses a thorough working knowledge of the several types of slot machines, their functions, malfunctions, and payout schedules
Maintains security of all games, money, and employees
Take advantage of opportunity to build long-term relationships with customers.
Routinely strives to build and maintain rapport with slot players and manages customer disputes, making every effort to achieve customer satisfaction
Ensures that all performance reviews, disciplinary notices, and superior job performance notices are complete, on time and accurate
Monitors the performance of all employees and provides training and coaching, as necessary.
Responsible for making sure there is always management on the floor and available to employees and guests.
Make recommendations to the Casino Manager-Slots and/or the Director of Slot Service to improve the efficiency of the department and build business