Assistant Manager, Campus Store

Florida Polytechnic University-posted about 1 year ago

$50,200 - $55,000/Yr

Full-time • Entry Level

Lakeland, FL

Educational Services

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The Assistant Manager for the Campus Store at Florida Polytechnic University is responsible for overseeing daily operations, managing inventory, and ensuring exceptional customer service. This role involves supervising staff, collaborating with university departments, and driving sales through strategic merchandising and event planning. The Assistant Manager also plays a crucial role in fostering vendor relationships and supporting the store's financial and operational goals.

Purchase inventory based on current trends, availability of new products, and customer interest.
Display merchandise to maximize purchasing appeal.
Responsible for reconciliations of sales transactions and merchandise inventory.
Implement seasonal store events or display changes that coincide with university schedules and events, such as orientation, exam week, and graduation.
Ensure the effective use of point-of-sale (POS) systems, e-commerce platforms, and other retail technologies to optimize store operations.
Ensure that the store adheres to all university, local, and state safety regulations, including proper handling of merchandise and cash.
Collaborate with the Director of Auxiliary Enterprises for strategic planning and goal setting.
Work with the Director of Auxiliary Enterprises to implement store policies and processes.
Supervise and train staff.
Report regularly on sales trends and store data.
Assist in budgeting and forecasting for the store, analyzing financial reports to identify trends and areas for improvement.
Develop and implement strategies to gather customer feedback, ensuring continuous improvement in service quality and product offerings.
Maintain a positive and productive relationship with the textbook vendor.
Ensure store vendors meet all contractual obligations.
Maintain positive and productive relationships with university departments such as Academic Affairs, Advancement, Student Affairs, Enrollment Management, and Strategic Communications.
Collaborate with student organizations and clubs to promote the store and drive sales through events, collaborations, and promotions.
Foster relationships with local businesses and alumni to enhance the store's presence and support within the broader university community.

Bachelor's degree from an accredited institution of higher education.
One year experience as a team lead in the retail sales environment.
Or Associate's degree from an accredited institution of higher education with two years of experience as a team lead in the retail sales environment.
In lieu of a degree, any appropriate combination of relevant education, experience, and/or certifications may be considered.

Experience operating a retail or business operation on a university or college campus, preferably a campus bookstore or retail location.

Flexible spending accounts
Medical and life insurance
Worker's compensation
22 days of annual leave
12 days of annual sick leave
Employee Assistant Program (EAP)

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