Assistant Manager - Billabong

Volcom • Kihei, HI

382d

About The Position

The Assistant Manager at Billabong in Kihei, Hawaii, plays a crucial role in leading and directing the store team while ensuring operational excellence. This position involves managing store procedures, motivating team members to achieve sales goals, and upholding company policies. The Assistant Manager will also assist in recruiting, training, and developing staff, while providing exceptional customer service and representing the brand effectively.

Requirements

• High school education or equivalent
• 3 years of experience in a retail/apparel setting, including 1+ years as an Assistant Manager
• 1+ years' visual merchandising experience preferred
• Familiarity with the brand and action sports industry
• Interpersonal, customer service, and basic math & reporting skills
• Strong people management skills
• Strong leadership skills
• Strong ethical behavior
• Strong computer and POS system experience
• Strong sales knowledge and ability to train

Nice To Haves

• Visual merchandising experience
• Familiarity with action sports industry

Responsibilities

• Provide leadership and direction to team members
• Manage store opening/closing procedures and maintain store security
• Assist in guiding, directing, and motivating team members
• Serve as Manager on Duty when needed
• Assist with recruiting, hiring, and training of team members
• Build a product-knowledge driven sales culture
• Uphold and enforce company policies and procedures
• Ensure manager directives are executed properly
• Coach and train retail associates as needed
• Complete and delegate tasks assigned by the retail manager
• Coordinate daily activities with the team
• Receive shipment, process transfers, and markdowns
• Responsible for product counts and inventory monitoring
• Complete price and promotion changes and signage
• Participate in analysis of inventory and sales reports
• Assist with banking, cash handling, and depositing funds
• Provide excellent customer service
• Represent the brand with actions and product knowledge
• Promote a fun, organized, efficient environment
• Perform other duties as assigned

Benefits

• Discounted merchandise
• Fun work environment & team
• 401k with employer match (based on eligibility)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: High school or GED