Assistant Manager Base Operations - Parking
About The Position
Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Summary: Provide leadership, direction and management for the Park City Mountain Parking department which operates out of two villages. Help oversee a team that directs cars into and out of the parking lots, drives shuttles to pick up guests and employees. Promote an environment which reflects the company's mission, values and service mantra.
Requirements
- High school graduate or equivalent
- One year in a role providing Guest Service
- One year working in a role leading others
- Valid driver's license
- Proficient with Microsoft applications, email and internet usage
- English, read-write-speak
- Current Drivers license and able to pass the resorts Driver Spatial Awareness test.
- Elevating Guests and Employees Experience
Responsibilities
- Oversee the daily operations of the Parking, Transportation and Traffic Control team
- Respond promptly and professionally to internal and external guest issues, requests, and concerns.
- Respond to emergency situations in a prompt, professional manner recognizing these situations may be traumatic and / or stressful.
- Work with manager to report and fix any unsafe areas in the parking lots.
- Build, maintain and develop a strong team of individuals committed to guest service and safety.
- Exhibit a high degree of independent responsibility in management of time and behaviors.
- Partner with operation managers in the development and maintenance of training programs and standards for emergency situations.
- Develop and focus on department specific policies and procedure guidelines as well as corporate standards related to Health and Safety.
- Connect the team to training and resources needed to schedule their shifts, clock in and out, and attend required trainings.
- Foster and maintain relationships with all departments throughout our company and community partners to achieve departmental goals and objectives.
- Promote a safe, productive and enjoyable work environment.
- Foster a culture of innovations within your department and the larger Base Experience team.
- Other duties as assigned.
Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
