Assistant Manager - Asset Protection - Pentagon City

Nordstrom•Arlington, VA

1d•$49,500 - $86,000•Onsite

About The Position

The Assistant Asset Protection Manager at Nordstrom is a key role focused on ensuring complete building security and safety. The ideal candidate demonstrates ownership, initiative, strong time management, and maintains high ethical standards and confidentiality. Responsibilities include responding to and reporting store security and emergency situations, administering first aid, managing hostile individuals, and assisting lost children. This role involves partnering with Asset Protection Leadership and the Asset Protection Manager on safety incidents and participating in the store Emergency Response team. The manager will observe customer behavior to identify internal and external theft indicators, coach Asset Protection employees to meet performance standards, and review/approve Loss Prevention incident reports. Nordstrom, a fast-moving fashion company founded in 1901, values customer obsession, ownership, curiosity, a winning mentality, and extending kindness, empowering its people to be innovative and provide excellent service while being committed to leaving the world better than they found it.

Requirements

Proven success in investigative, asset protection and security procedures
The ability to develop and maintain productive relationships with other employees and leaders
Strong organizational, delegation and follow-through skills
The ability to manage competing priorities in a fast-paced environment
Computer proficiency, including use of monitoring and surveillance technologies

Nice To Haves

A comprehensive understanding of both APIS and XBR

Responsibilities

Work with the Asset Protection Leadership to ensure complete building security and safety
Respond to and report all store security and emergency situations, for example, administer first aid, escort hostile individuals from the store, help lost children, etc.
Partner with the Asset Protection Manager to assist employees with safety incidents and participate in the store Emergency Response team, when necessary
Observe customer behavior for indicators of both internal and external theft, for example, fraudulent check or credit card activity, shoplifting, etc.
Assist in coaching Asset Protection employees to ensure they meet performance standards and expectations
Review and approve all reports to ensure that Loss Prevention incidents and cases are reported properly and document the review of detention room videotapes