Knitwell Group-posted 4 months ago
Full-time • Entry Level

As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.

  • Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
  • Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
  • Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
  • Create an inclusive store environment for associates where everyone feels welcome and engaged.
  • Use technology to provide customers with a seamless omnichannel shopping experience.
  • Support the Store Manager in recruiting, hiring, and developing talent.
  • Use tools and reporting to drive operational excellence and financial discipline.
  • Build productive relationships by listening, sharing ideas, and supporting the team.
  • 1+ year retail management experience (preferred)
  • Brings a hospitality mindset when connecting with customers and associates
  • Technology proficient and ability to operate a point-of-sale system
  • Strong business acumen and ability to implement action plans to drive results
  • Takes initiative in making thoughtful decisions
  • Medical, dental, and vision insurance
  • 401(k) plan
  • Paid time off & holidays
  • Opportunities for monthly bonuses
  • Merchandise discounts plus eligibility for discounts at our sister brands
  • Professional development and opportunities for advancement across our brands
  • Community impact through our philanthropic partnerships
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