Assistant Manager-Amelia

Southern States Cooperative-posted 3 months ago
Mid Level
Amelia Court House, VA
1,001-5,000 employees
Building Material and Garden Equipment and Supplies Dealers
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Supports the Retail Store Manager with overseeing daily operations of a Southern States Cooperative, Inc. (SSC) local farm supply, member co-op, petroleum or retail facility. Plans and directs sales, merchandising, inventory management, production, facility maintenance, and/or business office functions. Relies on retail operations experience and knowledge of industry best-practices to accomplish goals. A wide degree of creativity and latitude is required.

  • Coordinate with the Retail Store Manager to execute a strategic retail operations plan that aligns customer service, sales and volume building, merchandising, inventory management, budgeting and expense control with SSC business and financial goals.
  • Manage daily operations for multiple departments within the facility. Support front-end/point-of-sale and handle escalated customer inquiries.
  • Manage showroom merchandising. Ensure optimum inventory levels for merchandise and supplies.
  • Oversee warehouse operations including receiving, inventory integrity, and customer deliveries.
  • Lead daily housekeeping duties to ensure a safe, clean and welcoming environment.
  • Develop a highly effective team. Coach facility team members to drive sales by providing excellent customer service.
  • Implement strategies for achieving sales and/or production goals. Track metrics and regularly update progress.
  • Remove obstacles to efficient performance. Create staff schedules and distribute work assignments to maximize customer service and fulfill business goals.
  • Lead daily team meetings to communicate essential information, modify plans, recognize achievements, and foster a positive and supportive environment.
  • Engage regularly with customers to make sales and take orders for services, both in-store and by visiting customer farming and production sites.
  • Promote the SSC brand and business philosophy in a positive and customer-focused manner throughout the local community and sales region.
  • Maintain open lines of communication with local civic leaders, patrons, and board.
  • Coordinate with Retail Store Manager and division leadership to execute a staffing plan designed to meet seasonal volume adjustments and budget requirements.
  • Oversee the hiring process for various facility positions.
  • Conduct performance reviews and administer corrective action.
  • Research and assess regional merchandising techniques, pricing trends and/or fluctuation in commodities markets.
  • Gather data through observations of competitors and/or market performance.
  • Collaborate with corporate and regional counterparts to ensure proper pricing to optimize inventory supply and profits.
  • Administer vehicle and equipment maintenance programs, dispatch routes, degree-day systems for fuels, and use of loaned equipment.
  • Order tools and parts for equipment repair.
  • Perform physical inspection, including climbing, crawling, and maneuvering on and around equipment.
  • May oversee various business office functions, including: accounting, payroll, returns processing, customer/vendor relations, AR/AP, credits, or other transactions.
  • Monitor expenditures and control costs to meet financial objectives.
  • Ensure compliance with SSC policies and government regulations.
  • Maintain awareness of industry trends, developments, regulations, and updates to SSC products and services.
  • Safeguard facility assets. Maintain an inventory control program to ensure inventory integrity and minimize shrink of merchandise.
  • Monitor a facility security program to protect inventory, equipment, facility and staff in accordance with SSC policy.
  • Maintain a clean, safe facility to meet OSHA and EPA regulations, Southern States Environmental Health and Safety (EHS) standards, and all applicable policies and work rules.
  • Lead safety initiatives and monitor employees for safe performance.
  • Perform work safely as to not cause harm to yourself, customers, co-workers, equipment, or inventory.
  • Utilize Personal Protective Equipment (PPE) as required.
  • Maintain current Emergency Response Planning records.
  • Assume additional functions of the Retail Store Manager during his/her absence.
  • Perform all other job functions as assigned.
  • A combination of completed coursework and relevant experience may be considered in lieu of degree.
  • Education: Bachelor's Degree, will also consider an Associate's Degree from select programs with specialization in agronomy, plant science, animal science, business management, or a related field of study.
  • Experience: Requires a minimum of three (3) years of related experience in agribusiness, plant science, petroleum, livestock / pet care, or related industry.
  • Requires a minimum of one (1) year in a leadership role.
  • Prefer previous experience managing daily business operations.
  • Previous Southern States work experience strongly preferred.
  • Licensing & Certification: Requires valid Driver's License.
  • Depending upon location, may also require Forklift Certification (or ability to obtain), CDL / hazmat endorsement (or ability to obtain), Petroleum and/or Propane Certification (or ability to obtain).
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