We are seeking a dynamic and results-driven General Manager to join our team. As the General Manager, you will be responsible for overseeing all aspects of store operations, ensuring exceptional customer service, and driving business growth.
Lead and inspire a team of employees, fostering a positive and productive work environment
Oversee daily store operations, including inventory management, cash handling, and scheduling
Implement and maintain company policies, procedures, and standards
Analyze sales data and financial reports to identify areas for improvement and implement strategies to increase profitability
Ensure compliance with all health, safety, and labor regulations
Resolve customer complaints and concerns promptly and professionally
Collaborate with upper management to set and achieve store performance goals
Manage inventory levels, place orders, and control costs to maximize profitability
Conduct regular staff training and performance evaluations
Maintain a clean, organized, and welcoming store environment
Proven experience in retail or food service management
Strong leadership and communication skills
Outstanding customer service orientation
Excellent analytical and decision-making abilities in a fast-paced environment
Exceptional time management and organizational skills
In-depth knowledge of inventory management and cost control techniques
Proficiency in basic computer applications
Flexibility to work various shifts, including evenings, weekends, and holidays as needed