Assistant Manager - 4381

Domino's • Leesburg, VA

86d

About The Position

The Assistant Manager at Domino's Pizza plays a crucial role in the daily oversight, coordination, and execution of objectives related to sales, costs, employee retention, customer service, food quality, cleanliness, and sanitation. This position requires a hands-on approach to managing the store in the absence of the General Manager, ensuring that customers feel welcome and that team members are responsive and service-oriented. The Assistant Manager will supervise food preparation and service according to brand standards, assist in training employees, and maintain a positive working environment.

Requirements

• Ability to pass applicable Company background checks.
• Excellent written and verbal communication skills as needed in interactions with management and customers.
• Superb ability to multi-task.
• Ability to function in a dynamic, fast-paced environment.
• Ability to adjust to changing priorities.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to take orders over the counter or phone.
• Ability to work independently and as part of a team.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.
• Ability to lead the team on duty.

Responsibilities

• Understand all policies, procedures, standards, specifications, guidelines, and training initiatives to effectively oversee and manage the store in the absence of the General Manager.
• Ensure customers feel welcome, and team members are responsive, courteous, friendly, and service-oriented.
• Supervise that food and products are consistently prepared and served according to brand standards including portioning, image, and service.
• Assist other team members to complete opening, closing, and preparation lists.
• Actively manage others by working hands-on in preparing food, servicing customers, and overseeing the coordination of deliveries.
• Support company and store objectives in sales, service, quality, appearance of facility, sanitation, and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash by adhering to cash handling and reconciliation procedures.
• Fill in where needed to ensure customer service standards and efficient operations.
• Assist in product management confirming all products are received in correct unit count and condition and that deliveries are performed in accordance with brand standards.
• Identify labor or food cost, and take specific actions to impact those figures positively.
• Assist in scheduling labor by anticipated business activity while guaranteeing positions are staffed when and as needed and labor cost objectives are achieved.
• Be knowledgeable of policies regarding human resources.
• Provide suggestions and recommendations to General and Regional Managers.
• Maintain professional and technical knowledge by attending educational workshops and reviewing QSR related publications.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees