The position involves assisting in the daily oversight, coordination, and execution of objectives related to sales, costs, employee retention, customer service, food quality, cleanliness, and sanitation. The role requires understanding all policies and procedures to effectively manage the store in the absence of the General Manager, ensuring a welcoming environment for customers and a responsive, service-oriented team. The individual will supervise food preparation and service according to brand standards, assist team members with operational tasks, and actively manage operations by working hands-on in food preparation and customer service.