Assistant Manager - 4342

Domino's PizzaAlexandria, VA
89d

About The Position

Summary: Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.

Requirements

  • Ability to pass applicable Company background checks.
  • Excellent written and verbal communication skills as needed in interactions with management and customers, take and process orders.
  • Superb ability to multi-task.
  • Ability to function in a dynamic, fast-paced environment.
  • Ability to adjust to changing priorities.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to take orders over the counter or phone.
  • Ability to work independently and as part of a team.
  • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Ability to lead the team on duty.

Responsibilities

  • Understands all policies, procedures, standards, specifications, guidelines and training initiatives to effectively oversee and manage store in the absence of the General Manager.
  • Ensures customers feel welcome, and team members are responsive, courteous, friendly and service-oriented.
  • Supervises that food and products are consistently prepared and served according to brand standards including portioning, image and service.
  • Assists other team members to complete opening, closing, and preparation lists.
  • Actively manages others by working hands-on in preparing food, servicing customers and overseeing the coordination of deliveries.
  • Supports company and store objectives in sales, service, quality, appearance of facility, sanitation and cleanliness through training of employees and creating a positive, productive working environment.
  • Control cash by adhering to cash handling and reconciliation procedures.
  • Fills in where needed to ensure customer service standards and efficient operations.
  • Assists in product management confirming all products are receiving in correct unit count, and condition and that deliveries are performed in accordance with brand standards.
  • Ability to identify labor or food cost, and with specific actions to impact those figures positively.
  • Assists in scheduling labor by anticipated business activity while guaranteeing positions are staffed when and as needed and labor cost objectives are achieved.
  • Be knowledgeable of policies regarding human resources.
  • Provide suggestions and recommendations to General and Regional Managers.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing QSR related publications.
  • Perform other duties as assigned.
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