About The Position

We are seeking a dynamic and organized Assistant Manager to join our team in Springfield, United States. As an Assistant Manager, you will play a crucial role in supporting the day-to-day operations of our business, ensuring excellent customer service, and contributing to the overall success of our team.

Requirements

  • Proven leadership skills with the ability to motivate and guide team members
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and decision-making skills
  • Proficiency in time management and multitasking
  • Customer-oriented mindset with a commitment to providing exceptional service
  • Computer literacy, including proficiency in MS Office and familiarity with point-of-sale systems
  • Knowledge of retail operations and customer service best practices
  • Basic understanding of financial management and reporting
  • Bachelor's degree in Business Administration or related field preferred
  • Flexibility to work various shifts, including weekends and holidays as needed

Nice To Haves

  • Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people
  • A clean driving record and the ability to pass a Motor Vehicle Record check
  • Access to reliable vehicle that is insured and have a valid driver's license
  • A great role model with high standards for yourself and the rest of the team
  • Willingness to work on weekends and holidays as needed

Responsibilities

  • Assist the Manager in overseeing daily operations and ensuring smooth functioning of the business
  • Lead and motivate team members to achieve performance goals and maintain high standards of customer service
  • Handle customer inquiries, resolve complaints, and ensure customer satisfaction
  • Support inventory management, including stock ordering and tracking
  • Assist in creating employee schedules and managing staff performance
  • Contribute to the implementation of company policies and procedures
  • Participate in training and development of new team members
  • Assist in financial tasks such as cash handling, deposits, and basic reporting
  • Ensure compliance with safety and security protocols
  • Step in for the Manager in their absence, making decisions and handling escalated issues

Benefits

  • Flexible scheduling
  • Fun work environment
  • Valuable work experience

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What This Job Offers

Career Level

Entry Level

Education Level

Bachelor's degree

Number of Employees

5,001-10,000 employees

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