Assistant Manager(08826) - 139 W. Main Street

Domino's • Williamston, NC

90d

About The Position

The position at Domino's Pizza involves various responsibilities aimed at ensuring high standards of customer service and operational efficiency. Employees are expected to maintain a courteous demeanor while assisting customers, whether on the phone or in person. Adherence to company standards regarding personal appearance and customer interaction is crucial. Pizza makers and drivers have specific duties that include food preparation, delivery protocols, and maintaining cleanliness and safety standards in the workplace. The role requires a commitment to achieving food, labor, and service goals, as well as ensuring compliance with Domino's Pizza standards across all stores.

Requirements

• Ability to maintain a courteous and professional demeanor.
• Knowledge of menu items and customer service protocols.
• Attention to detail in food preparation and delivery.
• Ability to follow safety and security procedures.
• Strong organizational skills for managing reports and paperwork.

Nice To Haves

• Experience in food service or customer service roles.
• Familiarity with inventory management and budgeting.
• Previous experience in a leadership or supervisory role.

Responsibilities

• Answer the phone or assist carryout customers in a polite and courteous manner.
• Maintain a perfect image according to company standards.
• Demonstrate customer WOW steps: Apologize, Give them what they want, Give them something extra.
• Count pepperoni and ham on every order daily, regardless of topping amount.
• Ensure pizzas are not cleared before they are ready to be placed in the oven.
• Drivers must carry $1 in coin change for every delivery.
• Drivers must say 'Let me get your change' on every order.
• Limit personal money to $20 while on the clock.
• Prohibit carrying pocket knives or weapons while working.
• Maintain neat and clean driver vehicles.
• Do not check in early from delivery.
• Wash hands prior to making products.
• Follow proper procedures for product preparation.
• Complete Safe Delivery CBT training.
• Repeat every order for accuracy and confirm name and address.
• Be responsible for results in assigned stores.
• Ensure food, labor, and service goals are met.
• Conduct monthly P&L reviews with direct supervisor.
• Ensure all stores meet or exceed minimum TIPS and Domino's Pizza standards.
• Staff and train all team members in stores.
• Maintain repair and maintenance in all stores.
• Implement new products or ideas seamlessly.
• Ensure all stores operate at a minimum 4-star level.
• Perform self OERs in the first week of each period and make necessary corrections.
• Complete evaluations and raises as needed and notify D.O.
• Follow through on all assignments and ensure timely submission of reports and paperwork.
• Ensure all reports and paperwork at the store level are complete and accurate.
• Know all product and operational standards.
• Follow all safety and security procedures and ensure equipment is in working order.
• Maintain store budgets.
• Prepare and deliver all school lunches within required standards.
• Provide accurate and detailed accountability and ensure a paper trail exists.
• Utilize all available equipment correctly.
• Perform inventory checks on each store monthly.
• Utilize systems checklist and visit books effectively.

Benefits

• Flexible scheduling with a minimum 50-hour work week.
• Opportunity for evaluations and raises based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees