Assistant Manager(08813) - 558 Caratoke Hwy.

Domino's • Moyock, NC

333d

About The Position

The position at Domino's Pizza involves various responsibilities focused on customer service, food preparation, and operational management. Employees are expected to maintain a high standard of service and adhere to company policies and procedures. This includes answering phones and assisting customers courteously, ensuring food safety and quality, and managing store operations effectively. Employees must also ensure that all safety and security procedures are followed, and that equipment is in working order. The role requires a commitment to maintaining the company's standards and achieving operational goals.

Requirements

• Ability to work a minimum of 50 hours per week with 1 day off and 1 on-call day.
• Knowledge of food safety and operational standards.
• Strong customer service skills and ability to follow company policies.

Responsibilities

• Answering the phone and assisting carryout customers in a polite and courteous manner.
• Demonstrating customer WOW steps: Apologize, give them what they want, and give them something extra.
• Counting pepperoni and ham on every order daily, regardless of topping amount.
• Ensuring pizzas are not cleared before they are ready to be placed in the oven.
• Drivers must carry $1 in coin change for every delivery and say 'Let me get your change' on every order.
• Maintaining a neat and clean driver vehicle and positive image while working.
• Ensuring no one carries more than $20 while on the clock, including personal money.
• Prohibiting pocket knives or weapons while working.
• Washing hands prior to making products and following proper procedures for food preparation.
• Repeating every order for accuracy and confirming name and address.
• Responsible for results in assigned stores, ensuring food, labor, and service goals are met.
• Conducting monthly P&L reviews with direct supervisor.
• Ensuring all stores meet or exceed minimum TIPS and Domino’s Pizza standards.
• Staffing and training of all team members in stores.
• Maintaining repair and maintenance in all stores.
• Implementing new products or ideas seamlessly in stores.
• Ensuring all stores run at a minimum 4-star level.
• Performing self OERs in the first week of each period and making appropriate corrections.
• Completing evaluations and raises as needed and notifying D.O.
• Following through on all assignments and ensuring timely submission of reports and paperwork.
• Ensuring all reports and paperwork at the store level are complete and accurate.
• Knowing all product and operational standards and following safety and security procedures.
• Maintaining store budgets and preparing school lunches within required standards.
• Providing accurate and detailed accountability and ensuring a paper trail exists.
• Performing inventory checks on each store monthly and utilizing systems checklists and visit books.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed