About The Position

The Assistant Manager/Shift Runner is responsible for overseeing the daily operations of the store, ensuring that all equipment is operated correctly, and that ingredients are stocked and prepared efficiently. This role includes receiving and processing telephone orders, taking inventory, and maintaining cleanliness in the facility. The Assistant Manager is also responsible for training new hires and providing ongoing training for existing employees on store products and procedures. Additionally, this position involves making schedules, staffing the store, and managing food and labor costs during shifts. Strong communication skills are essential for leading an effective team and interacting with customers.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers for precise movements.
  • Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

  • Operate all equipment and stock ingredients from delivery area to storage and work areas.
  • Prepare all products and use proprietary technology.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facility approximately daily.
  • Orient new hires and provide continued on-the-job training for all employees.
  • Conduct inventory counts.
  • Make the schedule and staff the store.
  • Manage food and labor costs during shifts.
  • Communicate effectively with customers and co-workers.
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