Assistant Manager(06220) - 18511 E. Hampden Ave

Domino's • Aurora, CO

132d

About The Position

The position at Domino's Pizza involves various responsibilities aimed at ensuring high standards of customer service and operational efficiency. Employees are expected to maintain a professional image, assist customers courteously, and adhere to specific operational procedures. This includes tasks such as accurately preparing orders, maintaining cleanliness, and ensuring compliance with safety and security protocols. The role also involves overseeing store performance, staff training, and inventory management.

Requirements

• Ability to work a minimum of 50 hours per week with 1 day off and 1 on-call day.
• Knowledge of all product and operational standards.
• Experience in customer service and food preparation.
• Ability to maintain cleanliness and safety standards.

Nice To Haves

• Previous experience in a managerial role within the food service industry.
• Familiarity with inventory management and budgeting.
• Strong leadership and training skills.

Responsibilities

• Answer the phone or assist carryout customers in a polite and courteous manner.
• Maintain a perfect image according to company standards.
• Demonstrate customer WOW steps: Apologize, Give them what they want, Give them something extra.
• Count pepperoni and ham on every order daily, regardless of topping amount.
• Ensure pizzas are not cleared before they are ready to be placed in the oven.
• Drivers must carry $1 in coin change for every delivery.
• Drivers must say 'Let me get your change' on every order.
• Limit personal money carried to no more than $20 while on the clock.
• Prohibit carrying pocket knives or weapons while working.
• Maintain neat and clean driver vehicles.
• Do not route or check in drivers early from delivery.
• Wash hands prior to making products.
• Follow proper procedures for product preparation.
• Complete Safe Delivery CBT training.
• Repeat every order for accuracy and confirm name and address.
• Be responsible for results in assigned stores.
• Ensure food, labor, and service goals are met.
• Conduct P&L review with direct supervisor each month.
• Ensure all stores meet or exceed minimum TIPS and Domino’s Pizza standards.
• Staff and train all team members in stores.
• Maintain repair and maintenance in all stores.
• Implement new products or ideas seamlessly.
• Ensure all stores operate at a minimum 4-star level.
• Perform self OERs in the first week of each period and make necessary corrections.
• Complete evaluations and raises as needed and notify D.O.
• Follow through on all assignments and ensure timely submission of reports and paperwork.
• Ensure all reports and paperwork at the store level are complete and accurate.
• Know all product and operational standards.
• Follow all safety and security procedures and ensure equipment is in working order.
• Maintain store budgets.
• Prepare and deliver all school lunches within required standards.
• Provide accurate and detailed accountability and ensure a paper trail exists.
• Utilize all equipment correctly.
• Perform inventory checks on each store monthly.
• Utilize systems checklist and visit books effectively.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees