Assistant Manager(06215) - 5698 S. Himalaya

Domino's • Aurora, CO

242d

About The Position

The position at Domino's Pizza involves various responsibilities aimed at ensuring high standards of customer service and operational efficiency. Employees are expected to maintain a professional image, assist customers courteously, and demonstrate knowledge of the menu. Pizza makers and drivers have specific tasks that must be adhered to, including food preparation protocols, delivery procedures, and maintaining cleanliness and safety standards. The role requires a commitment to achieving food, labor, and service goals while ensuring compliance with company policies and procedures.

Requirements

• Ability to work a minimum of 50 hours per week with one day off and one on-call day.
• Strong customer service skills and knowledge of menu items.
• Attention to detail in food preparation and delivery processes.
• Ability to maintain cleanliness and safety standards in the workplace.
• Effective communication skills for confirming orders and addressing customer needs.

Responsibilities

• Answering the phone and assisting carryout customers politely and knowledgeably about the menu.
• Maintaining a professional image according to company standards.
• Demonstrating customer service steps: apologizing, fulfilling requests, and providing extras.
• Counting pepperoni and ham on every order daily, regardless of topping amount.
• Ensuring pizzas are not cleared before they are ready for the oven.
• Drivers must carry $1 in coin change for every delivery and say 'Let me get your change' on every order.
• Limiting personal cash to $20 while on the clock and prohibiting weapons on the premises.
• Keeping driver vehicles neat and clean during work hours.
• Adhering to delivery routing and check-in protocols.
• Washing hands before making products and following proper food preparation procedures.
• Completing Safe Delivery CBT training for all drivers.
• Repeating orders for accuracy and confirming names and addresses.
• Being responsible for results in assigned stores and ensuring food, labor, and service goals are met.
• Conducting monthly P&L reviews with direct supervisors.
• Ensuring all stores meet or exceed minimum TIPS and Domino’s Pizza standards.
• Staffing and training team members in all stores.
• Maintaining repair and maintenance in all stores.
• Implementing new products or ideas seamlessly in all stores.
• Ensuring all stores operate at a minimum 4-star level.
• Performing self-evaluations in the first week of each period and making necessary corrections.
• Completing evaluations and raises as needed and notifying appropriate personnel.
• Following through on all assignments and ensuring timely submission of reports and paperwork.
• Ensuring all reports and paperwork at the store level are complete and accurate.
• Knowing all product and operational standards and following safety and security procedures.
• Maintaining store budgets and ensuring school lunches are prepared and delivered within required standards.
• Providing accurate accountability and ensuring a paper trail exists for all operations.
• Utilizing all equipment correctly and performing monthly inventory checks in each store.
• Using systems checklists and visit books effectively.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees