Assistant Manager(06211) - 1136 S. Colorado Blvd.

Domino's • Denver, CO

105d

About The Position

The position at Domino's Pizza involves various responsibilities aimed at ensuring high standards of customer service and operational efficiency. Employees are expected to maintain a polite and courteous demeanor while assisting customers, whether on the phone or in person. Adherence to company standards regarding appearance and customer interaction is crucial. Pizza makers and drivers have specific duties that include food preparation, delivery protocols, and maintaining cleanliness and safety standards in the workplace. The role requires a commitment to achieving food, labor, and service goals, as well as ensuring compliance with Domino's Pizza standards across all stores.

Requirements

• Ability to maintain a polite and courteous demeanor.
• Knowledge of the menu and customer service standards.
• Ability to follow safety and security procedures.
• Experience in food preparation and delivery.
• Ability to work a minimum of 50 hours per week with one day off and one on-call day.

Nice To Haves

• Experience in a fast-paced food service environment.
• Previous management experience in a similar role.

Responsibilities

• Answering the phone or assisting carryout customers in a polite and courteous manner.
• Maintaining a perfect image according to company standards.
• Demonstrating customer WOW steps: Apologize, Give them what they want, Give them something extra.
• Counting pepperoni and ham on every order daily.
• Ensuring pizzas are not cleared before they are ready for the oven.
• Drivers must carry $1 in coin change for every delivery.
• Saying 'Let me get your change' on every order.
• Not carrying more than $20 while on the clock.
• Ensuring no weapons are present while working.
• Maintaining neat and clean driver vehicles.
• Not being routed or checked in early from delivery.
• Washing hands prior to making products.
• Following proper procedures for products.
• Completing Safe Delivery CBT.
• Repeating every order for accuracy and confirming name and address.
• Being responsible for results in assigned stores.
• Ensuring food, labor, and service goals are met.
• Conducting P&L reviews with direct supervisor each month.
• Ensuring all stores meet or exceed minimum TIPS and Domino’s Pizza standards.
• Staffing and training all team members.
• Maintaining repair and maintenance in all stores.
• Implementing new products or ideas seamlessly.
• Ensuring all stores run at a minimum 4-star level.
• Performing self OER’s in the first week of each period and making appropriate corrections.
• Completing evaluations and raises as needed and notifying D.O.
• Following through on all assignments and ensuring timely submission of reports and paperwork.
• Ensuring all reports and paperwork at the store level are complete and accurate.
• Knowing all product and operational standards.
• Following all safety and security procedures and ensuring equipment is in working order.
• Maintaining store budgets.
• Preparing and delivering all school lunches within required standards.
• Providing accurate and detailed accountability and ensuring a paper trail exists.
• Utilizing all equipment correctly.
• Performing inventory checks on each store monthly.
• Utilizing systems checklist and visit books.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees