Assistant Manager(06036) - 1933 South Church St.

Domino's Pizza • Smithfield, VA

136d

About The Position

The position at Domino's Pizza involves a variety of responsibilities focused on customer service, food preparation, and operational management. Employees are expected to maintain a high standard of service and adhere to company policies and procedures. This includes answering phones, assisting customers, and ensuring that all food items are prepared according to the company's standards. Employees must also ensure that all safety and security procedures are followed, and that the store meets or exceeds performance goals.

Requirements

• Ability to work a minimum of 50 hours per week with 1 day off and 1 on-call day.
• Knowledge of customer service principles and practices.
• Understanding of food safety and operational standards.
• Ability to manage and train team members effectively.
• Strong communication skills for customer interaction and team coordination.

Nice To Haves

• Experience in a fast-paced food service environment.
• Previous management or supervisory experience in a restaurant setting.

Responsibilities

• Answering the phone and assisting carryout customers in a polite and courteous manner.
• Demonstrating customer WOW steps: Apologize, give them what they want, and give them something extra.
• Counting pepperoni and ham on every order daily, regardless of topping amount.
• Ensuring pizzas are not cleared before they are ready for the oven.
• Drivers must carry $1 in coin change for every delivery and say 'Let me get your change' on every order.
• Maintaining a neat and clean driver vehicle and positive image while working.
• Ensuring no one carries more than $20 while on the clock, including personal money.
• Prohibiting pocket knives or weapons while working.
• Washing hands prior to making products and following proper procedures for products.
• Completing Safe Delivery CBT for all drivers.
• Repeating every order for accuracy and confirming name and address.
• Being responsible for results in assigned stores and ensuring food, labor, and service goals are met.
• Conducting P&L reviews with direct supervisor each month.
• Ensuring all stores meet or exceed minimum TIPS and Domino's Pizza standards.
• Staffing and training all team members in stores.
• Maintaining repair and maintenance in all stores.
• Implementing new products or ideas seamlessly in stores.
• Ensuring all stores run at a minimum 4-star level.
• Performing self OER's in the first week of each period and making appropriate corrections.
• Completing evaluations and raises as needed and notifying D.O.
• Following through on all assignments and ensuring timely submission of reports and paperwork.
• Ensuring all reports and paperwork at the store level are complete and accurate.
• Knowing all product and operational standards and following safety and security procedures.
• Maintaining store budgets and ensuring all school lunches are prepared and delivered within standards.
• Providing accurate and detailed accountability and ensuring a paper trail exists.
• Utilizing all equipment correctly and performing inventory checks on each store monthly.
• Using systems checklist and visit books effectively.

Benefits

• Flexible scheduling options.
• Opportunities for career advancement within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed