Assistant Manager(06033) - 426 Furr St.

Domino's Pizza • South Hill, VA

138d

About The Position

The position at Domino's Pizza involves a variety of responsibilities aimed at ensuring high standards of customer service and operational efficiency. Employees are expected to maintain a professional image, demonstrate knowledge of the menu, and follow specific customer service protocols. This includes apologizing to customers, fulfilling their requests, and providing additional value. Pizza makers and drivers have distinct responsibilities, including food preparation, delivery protocols, and adherence to safety and operational standards. The role requires a commitment to maintaining store performance metrics and ensuring compliance with company policies.

Requirements

• Strong customer service skills and ability to communicate effectively.
• Attention to detail in food preparation and order accuracy.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Commitment to following safety and operational standards.

Nice To Haves

• Experience in food service or retail environments.
• Familiarity with inventory management and store operations.

Responsibilities

• Answering the phone and assisting carryout customers politely and knowledgeably about the menu.
• Maintaining a professional image according to company standards.
• Demonstrating customer service steps: apologizing, fulfilling requests, and providing extras.
• Counting pepperoni and ham on every order daily, regardless of topping amount.
• Ensuring pizzas are not cleared before they are ready for the oven.
• Drivers must carry $1 in coin change for every delivery and say 'Let me get your change' on every order.
• Limiting personal money to $20 while on the clock and prohibiting weapons on the premises.
• Keeping driver vehicles neat and clean during work hours.
• Adhering to delivery routing and check-in protocols.
• Washing hands before making products and following proper food preparation procedures.
• Completing Safe Delivery CBT training for all drivers.
• Repeating orders for accuracy and confirming names and addresses.
• Being responsible for results in assigned stores and ensuring food, labor, and service goals are met.
• Conducting monthly P&L reviews with direct supervisors.
• Ensuring all stores meet or exceed minimum TIPS and Domino's Pizza standards.
• Staffing and training all team members in stores.
• Maintaining repair and maintenance in all stores.
• Implementing new products or ideas seamlessly in stores.
• Ensuring all stores operate at a minimum 4-star level.
• Performing self-evaluations in the first week of each period and making necessary corrections.
• Completing evaluations and raises as needed and notifying appropriate personnel.
• Following through on all assignments and ensuring timely submission of reports and paperwork.
• Maintaining complete and accurate reports and paperwork at the store level.
• Knowing all product and operational standards and following safety and security procedures.
• Maintaining store budgets and ensuring school lunches are prepared and delivered within standards.
• Providing accurate accountability and ensuring a paper trail exists.
• Utilizing all equipment correctly and performing monthly inventory checks in each store.
• Using systems checklists and visit books effectively.

Benefits

• Flexible scheduling with a minimum 50-hour work week and one day off.
• Opportunities for raises and evaluations based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed