Assistant Manager(05573) - 1017 Durham Rd.

Domino's • Roxboro, NC

119d

About The Position

The following is considered minimum expectations in performance while working for Domino’s Pizza. This role involves various responsibilities including customer service, food preparation, and ensuring operational standards are met across all stores. Employees are expected to maintain a professional image, adhere to safety protocols, and ensure customer satisfaction through effective communication and service delivery.

Requirements

• Ability to maintain a professional image.
• Knowledge of menu items and customer service skills.
• Ability to follow safety and operational procedures.
• Experience in food service or related field preferred.

Nice To Haves

• Previous experience in a managerial role.
• Familiarity with inventory management.
• Experience in training and staff development.

Responsibilities

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Being in perfect image according to standard.
• Knowing and demonstrating customer WOW steps: 1) Apologize 2) Give them what they want 3) Give them something extra.
• Counting pepperoni and ham on every order every day, regardless of topping amount when ordered.
• Ensuring no one clears pizzas before they are ready to be placed in the oven.
• Drivers must have $1 in coin change on every delivery.
• Drivers must say 'Let me get your change' on every order, no exception.
• Ensuring no one carries more than $20 while on the clock, including personal money.
• Ensuring no one has a pocket knife or any weapon while working.
• Maintaining neat and clean driver vehicles in a positive image while working.
• Ensuring drivers are not routed early or checked in early from delivery.
• Pizza makers must wash hands prior to making products.
• Only proper procedure for products is allowed.
• Every driver must have completed Safe Delivery CBT.
• Repeating every order for accuracy and confirming name and address.
• Being responsible for all results in assigned stores.
• Ensuring food, labor, and service goals are within target.
• Conducting P&L review with direct supervisor each month.
• Ensuring all stores meet or exceed minimum TIPS and Domino’s Pizza Standards.
• Ensuring all stores are staffed and training of all team members.
• Maintaining repair and maintenance in all stores.
• Implementing all new products or ideas seamlessly.
• Ensuring all stores run at a minimum 4-star level.
• Performing self OER’s in the first week of each period and making appropriate corrections.
• Completing evaluations and raises as needed and notifying D.O.
• Following through on all assignments and ensuring all reports and paperwork are turned in timely.
• Ensuring all reports and paperwork at the store level are complete and accurate.
• Knowing all product and operational standards.
• Following all safety and security procedures and ensuring equipment is in working order.
• Maintaining store budgets.
• Preparing and delivering all school lunches within standards needed by school.
• Providing accurate and detailed accountability and ensuring a paper trail exists.
• Ensuring all equipment is available and utilized correctly.
• Performing inventory checks on each store each month.
• Utilizing systems checklist and visit books effectively.

Benefits

• Flexible scheduling.
• Opportunities for advancement.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees